Program Director – Change and Project Management Office

This role is designed for someone who thrives in complex environments, enjoys working collaboratively across diverse teams, and is passionate about driving meaningful organisational transformation. You will play a pivotal part in shaping the future operating model, ensuring alignment with key objectives, and supporting high-performing teams through every stage of the change journey.

• Operate across the full End to End Lean Delivery Lifecycle workstream to build and sustain high-performing teams capable of meeting the challenges of designing and deploying new target operating models.
• Work proactively within and across multiple workstreams to ensure efficient handoffs and transitions that align with organisational objectives and key results (OKRs), securing buy-in from senior leaders and stakeholders with varying priorities.
• Develop a deep understanding of the company’s IT technology vision and broader transformation programme, bringing external best practices to enhance processes, systems, and designs within your remit.
• Manage the impacts of ongoing change by providing data-driven insights at stream level interactions to senior leaders, adding value to their strategic decision-making processes.
• Anticipate potential blockages or impediments related to people, process, or technology within workstreams, collaborating closely with others to address these challenges sustainably.
• Act as a role model for new ways of working by providing direct coaching and support on best practice approaches as needed throughout the transformation journey.
• Facilitate effective communication between multicultural teams based in Hong Kong, ensuring all voices are heard and considered during periods of significant change.
• Construct compelling presentation materials for senior stakeholder groups using PowerPoint, clearly articulating progress, challenges, and recommendations.
• Champion agile methodologies such as Scrum, Kanban, Lean, and Service Design to drive efficiency and adaptability within project delivery teams.
• Maintain high levels of self-awareness and situational awareness while managing ambiguity, complexity, and uncertainty inherent in large-scale transformation projects.

What you bring:

• A degree in Engineering, Computer Science or Information Technology coupled with at least 15 years’ relevant experience in large-scale programme management or strategic change delivery roles.
• Proven track record (minimum 10 years) managing organisational transformation programmes or deploying target operating models within complex environments.
• Extensive experience (at least 7 years) applying agile methodologies such as Scrum, Kanban, Lean or Service Design within project delivery settings.
• Demonstrated ability to facilitate cross-functional collaboration among multicultural teams based in Hong Kong; Chinese language skills are advantageous but not essential.
• Exceptional written and verbal communication skills with the capacity to influence senior stakeholders through well-constructed presentations using PowerPoint.
• Strong capability to navigate ambiguity and respond positively to complexity or uncertainty while maintaining focus on key objectives.
• High levels of self-awareness combined with situational awareness when engaging with diverse groups at all organisational levels.
• A creative mindset with the ability to design innovative solutions tailored to unique business situations encountered during transformation projects.
• Well-developed interpersonal skills enabling you to build trust-based relationships from operational staff up to executive leadership.
• Excellent time management abilities allowing you to manage competing priorities proactively within unpredictable environments.