en

Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help companies in Hong Kong meet their needs.

Read more
Jobs

Let our industry specialists listen to your aspirations and present your story to the organisations in Hong Kong that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help companies in Hong Kong meet their needs.

Read more
About Robert Walters Hong Kong

Since our establishment in 1997, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Hong Kong

Learn more

Recruitment Process Outsourcing

Agile outsourced recruitment solutions scaled to suit your needs.

What is RPO?

Recruitment Process Outsourcing (RPO) enables you to transfer all or part of your permanent recruitment processes to an external provider. With the right RPO partner, who understands you and your business fully, you gain access to expert recruiters, best-in-class technology, and flexible recruitment solutions that adapt as your business evolves and grows. 

Our RPO teams work in a truly customer-centric way, combining operational excellence with an agile approach to ensure that you get the very best support and up-to-the-minute, expert advice when and where it matters most. Partner with us today and unlock the full potential of your talent acquisition strategy.

Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

Find the right RPO solution for you

Whether you want to outsource your entire hiring process or simply need help on a particular project, talent group or part of your recruitment process, our agile solutions adapt to changing circumstances and evolve as quickly as your business. 


Full RPO is a comprehensive solution that outsources your entire hiring process from sourcing to selection, assessment, offer management and onboarding.​ We manage timescales, budgets, and application volumes, whilst ensuring compliance and providing accurate and informative data. 


Project RPO provides a rapid response to your one-off or short to medium-term talent demands. We can implement an effective hiring process within six weeks and find you the talent you need at the volume and speed you require, without adding headcount to your in-house talent acquisition team.


Modular RPO offers tailored support for recruitment components: sourcing, shortlisting, assessment, interviewing, or onboarding. We provide resources and expertise where needed, building bespoke teams to strengthen capability and integrate seamlessly into your infrastructure.

 

 

What makes our RPO solutions different?
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists, who are experts in talent analytics and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform, allowing you to build a truly data-led sourcing strategy.

Enabled by tech

RWConnect is the technology platform that underpins every aspect of our RPO solutions. It enables us to offer true scalability, deliver enhanced user experiences and uncover exceptional untapped talent pools, mapped to skills, with the use of embedded AI. So it sets our recruiters free to focus on the human side of recruitment and building connections. You can use our best-in-class tech as a complete RPO platform, or it can seamlessly integrate with your tech stack. We work with you to implement the solution that works best for your organisation.  We are constantly innovating and improving our tech to meet your future hiring needs, so you can stay ahead of the market without constantly upgrading your own systems.

Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the hiring lifecycle. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business. We have strong in-built capability for skills-first, diversity and environmental, social and governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements.

An award-winning service

Meet our expert RPO team

Charlie  O'Farrell

Charlie O'Farrell

Operations Director, APAC

Charlie spearheads our strategic pursuit of operational excellence in APAC, pursuing industry-leading solution design and program delivery.

Hazel  Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners.

Kristen  Buckheit

Kristen Buckheit

Managing Director, EMEA

As our MD, Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin  Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business, empowering talent, developing trusted client partnerships, and providing best-in-class delivery.

Related content

View all

5 cool tips to help you keep candidates warm

Welcome to the world of nurture. Marketers have been using it for years to communicate with interested leads, influence the buyer’s journey and convert them into customers. Why should the candidate experience be any different? Robert Walters' Candidate Experience in the Expectation Economy research

Read More

"The Future Of" Series - Automation and digitalisation in construction

Interview with Michael Leung – Automation and digitalisation in Hong Kong’s construction industry Think Hong Kong’s construction sector is stuck in the past? Think again. Big changes are happening as public and private sectors collaborate to integrate technology into the industry. Leading the charge

Read More

How embracing ESG principles can attract top talent

Building a Sustainable ESG Workforce for Corporate Success in Hong Kong Ricky Mui, Regional Commercial Director – Asia, Robert Walters In recent years, Hong Kong has witnessed a significant shift in its corporate landscape, with the emergence of Environmental, Social, and Governance (ESG) principles

Read More

 

 

Contact us to discuss your recruitment outsourcing needs

 

 

FAQs

Simply put, RPO relates to permanent hiring requirements and CWS to services that support the delivery and management of non-permanent resources. Together, they offer comprehensive and highly flexible solutions to all your talent needs.

  • An RPO acts as an embedded extension of a client’s talent acquisition team.
  • RPOs find talent through whichever channel is best for our client, be this through direct sourcing, referrals, internal mobility, or engaging staffing agencies.
  • RPOs provide insight of both hiring and market activity through data analysis.
  • RPOs support the end-to-end hiring process, identifying and implementing ways to increase efficiency or enhance the user experience.

  • Experience – they know how to build recruitment processes that align with client needs and deliver the desired outcomes
  • Scalability – they will provide agile solutions that can flex and scale to meet client demand
  • Cost efficiency – they will be focused on filling a client’s needs using the most cost-effective route to market
  • Continuous improvement – they will continuously review and optimise the recruitment process to drive innovation and enhance the user experience

From workforce planning, right through to onboarding talent, our RPO solutions manage the end-to-end hiring process. Through our focus on building sustainable partnerships, we co-create our solutions with our clients, ensuring they are tailored for their specific needs. Ultimately, our processes are designed to deliver the right quality of candidates every time. 

Yes, Robert Walters Outsourcing delivers talent into more than 60 countries for our clients. We have client account teams in 23 countries and a network of 6 global service centres that support our on-site teams, enabling truly global, agile delivery.  
 
Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions Consulting Hong Kong Limited.

I'm Robert Walters, Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.