Digital Business Analyst - Financial Service

Digital BA role supporting banking projects, focusing on digital platforms, payments, and stakeholder collaboration in a fast-paced financial services environment.

Job Duties:

• Lead and support business analysis activities across digital banking initiatives and platforms
• Work closely with project teams and BAU functions to deliver multiple projects simultaneously
• Gather, analyse, and document business and functional requirements using tools like JIRA and Confluence
• Collaborate with stakeholders including business, IT, and vendors to ensure successful delivery
• Support user acceptance testing (UAT) and quality assurance processes
• Assist in improving digital customer journeys and system functionalities
• Contribute to project planning, tracking, and documentation

Job Requirements:

• Minimum 2 years of experience as a Business Analyst or QA within banking or financial services
• Hands-on experience in digital banking platforms, payments, cards, or cross-border projects preferred
• Familiar with Agile delivery methodology and tools such as JIRA and Confluence
• Strong analytical, documentation, and stakeholder communication skills
• Proficiency in both English and Chinese (written and spoken)
• Immediate or short notice availability is highly preferred