Business Analyst - ERP/ Supply Chain/ WMS

An organisation seeks an experienced IT Business Analyst with a strong background in customer centric industry.

The ideal candidate will have proven expertise in managing complex Retail / Supply chain/PLM / Sourcing projects, working with cross-regional teams, and delivering successful implementations that support business growth and operational efficiency.

Key responsibilities:

• Engage regularly with regional business stakeholders to understand their needs, challenges, and opportunities related to retail and supply chain systems
• Gather, analyze, and document detailed functional and non-functional business requirements, ensuring alignment with project goals
• Develop and maintain process flows, use cases, screen mockups, and other artifacts to effectively communicate business needs and system processes
• Collaborate with external vendors and offshore technical teams to conduct gap analysis, identify solutions, and ensure system requirements meet retail business needs
• Coordinate with regional teams and technical counterparts to resolve technical issues, clarify specifications, and support system integration
• Manage project timelines, deliverables, and communication to ensure successful implementation within scope and budget

Candidate profile:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
• Minimum of 5 years' experience as an IT Business Analyst or Project Analyst, with a strong focus on Retail / Supply chain / warehouse management / Sourcing systems
• Solid understanding of supply chain software / retail / WMS operations
• Experience managing regional retail projects is highly desirable
• Fluent in Cantonese, English, and Mandari
• Excellent interpersonal, communication, and stakeholder management skills, with the ability to collaborate effectively across diverse teams

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