Senior Business Analyst - Enterprise - Process & innovation
We're seeking a talented Business Analyst to join our client. This role plays a pivotal part in enhancing our organization's efficiency and effectiveness through strategic analysis and innovative solution.
Key Responsibilities:
- Critically evaluate existing workflows from different business unit and recommend targeted improvements to boost productivity and efficiency.
- Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals
- Collaborate closely with technical & solution delivery team to grasp the current business process and propose innovative solutions for transformation
- Facilitate workshops and stakeholder interviews to gather and validate business requirements.
- Analyze and document core business processes and workflows, transforming insights into actionable user storie
- Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals
- Identify and document issues, risks, and opportunities for improvement within current processes
Ideal Candidate Profile:
- Bachelor's degree in a technology-related discipline
- Minimum 4 years of experience in Business Analyst role, familiar with process mapping & re-engineering, identified pain-points and provide innovative solution
- Agile mindset with qualities of adaptability and openness
- Experience in customer centric industry e.g. Retail, Hospitality, Entertainment , F&B will be a plus
- Exceptional attention to detail and robust organisational/time management skills
- Superb verbal and written communication abilities, with the capacity to interact effectively with diverse team members
- Proactive thinking with the ability to anticipate challenges and solutions
- Fluent in English and Chinese
- PMP / CBAP holder
- Lean Six Sigma / Certified Kaizen Facilitator will be a plus not a must
About the job
Contract Type: Perm
Specialism: Tech & Transformation
Focus: Digital Transformation, Project, Product & Change management
Industry: IT
Salary: ,medical, bonus
Workplace Type: On-site
Experience Level: Associate
Language: English - Professional working
Second Language: Chinese - Professional working
Location: Central and Western District
FULL_TIMEJob Reference: V46R8U-6E7D2EB7
Date posted: 9 July 2025
Consultant: Pinki Chan
hong-kong tech-transformation/digital-transformation 2025-07-10 2025-09-07 it hong kong Central and Western District HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true