Senior Business Analyst - Enterprise - Process & innovation

We're seeking a talented Business Analyst to join our client. This role plays a pivotal part in enhancing our organization's efficiency and effectiveness through strategic analysis and innovative solution.

Key Responsibilities:

• Critically evaluate existing workflows from different business unit and recommend targeted improvements to boost productivity and efficiency.
• Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals
• Collaborate closely with technical & solution delivery team to grasp the current business process and propose innovative solutions for transformation
• Facilitate workshops and stakeholder interviews to gather and validate business requirements.
• Analyze and document core business processes and workflows, transforming insights into actionable user storie
• Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals
• Identify and document issues, risks, and opportunities for improvement within current processes

Ideal Candidate Profile:

• Bachelor's degree in a technology-related discipline
• Minimum 4 years of experience in Business Analyst role, familiar with process mapping & re-engineering, identified pain-points and provide innovative solution
• Agile mindset with qualities of adaptability and openness
• Experience in customer centric industry e.g. Retail, Hospitality, Entertainment , F&B will be a plus
• Exceptional attention to detail and robust organisational/time management skills
• Superb verbal and written communication abilities, with the capacity to interact effectively with diverse team members
• Proactive thinking with the ability to anticipate challenges and solutions
• Fluent in English and Chinese
• PMP / CBAP holder
• Lean Six Sigma / Certified Kaizen Facilitator will be a plus not a must