Technical Infra Consultant - CyberSecurity Product company

Fast-growing cybersecurity product company is expanding and is moving in the next phase of development; They are looking for someone to strenghten their relationships with clients (CISO) from multiple industries. This is a fantastic opportunity for someone with an entreprenarial mindset who wants to step into more client facing role, while remaining quite hands-on and also being more involved into a product growth.

Main responsabilities

• Work with the management team to identify customer needs and develop customized technical solutions

• Conduct engaging product demonstrations and technical presentations to diverse audiences

• Actively participate in the sales process, from initial engagement through implementation and support

• Collaborate with product development to provide feedback from customers and enhance product features

• Troubleshoot and resolve technical issues for clients, ensuring smooth deployment and integration

• Develop and maintain documentation, including technical specifications and user guides

• Stay updated on industry trends and emerging technologies to inform strategy and customer solutions

What you bring

• Bachelor’s degree in Computer Science, Information Security, Engineering, or a related discipline

• 4 to 7 years of experience

• Experience in Consulting, Sales engineering, technical support, or similar role, ideally in a startup environment or large consultancy

• Strong technical foundation with hands-on experience in:

◦ Linux system administration (e.g., Ubuntu, RHEL)

◦ Networking and security fundamentals (TCP/IP, firewalls, VPNs, DNS, SSL/TLS)

◦ Containerization and orchestration: Docker, Kubernetes

◦ Scripting and automation using Python, Bash, or equivalent languages

◦ Experience with AWS, GCP, or Azure is advantageous

• Excellent interpersonal and communication skills in English and Cantonese; Mandarin is a plus

• Strong customer orientation and ability to act as a trusted technical advisor

• Highly motivated self-starter with a problem-solving mindset and the ability to work independently