Senior Key Account Manager - Hospitality / OS&E

A leading organisation in Hong Kong seeks a Senior Key Account Manager specialising in Hospitality and Operating Supplies and Equipment (OS&E) to manage and expand a worldwide key account within the hospitality sector.

Key responsibilities

As a Senior Key Account Manager – Hospitality and Operating Supplies and Equipment, you will play a pivotal role in managing one of the most significant global accounts in the hospitality industry.

• Manage and grow a worldwide key account — a large global hotel group — delivering high‑quality service in OS&E product sales
• Build and maintain strong relationships with key stakeholders and decision makers across the hospitality industry
• Drive new corporate account acquisition, revenue growth from new categories, and ensure successful category launches
• Oversee account pipeline, monitor conversion rates, and secure NHOP wins with smooth onboarding
• Develop and execute strategic account plans to maximise cross‑sell, upsell, and year‑on‑year turnover
• Lead consultative selling efforts, uncovering unmet client needs and tailoring customer‑centric solutions
• Negotiate proposals, handle objections, and close deals that deliver commercial success

Candidate profile:

To excel as a Senior Key Account Manager – Hospitality and Operating Supplies and Equipment, you will bring substantial experience managing complex accounts within the hospitality sector.

• Solid OS&E product knowledge with proven track record in hospitality solutions
• Strong hospitality industry understanding, including procurement and operations
• Demonstrated ability in consultative selling and customer‑centric solution design
• Expertise in strategic account planning and execution for corporate clients
• Skilled in negotiation and deal‑closing, with ability to secure long‑term partnerships
• Excellent communication, relationship management, and stakeholder engagement skills

About the company:

A reputable organisation within the hospitality and supply distribution industry provides essential products and operational solutions to hotels, resorts, and related businesses across the region. The company is recognised for its strong regional network, customer-focused service, and ability to deliver tailored sourcing and supply chain support. Its commitment to operational efficiency, product quality, and long-term client partnerships distinguishes it within the highly competitive hospitality supply sector.

Keywords: hospitality, accounts, OS&E, consultative, upselling, partnerships

What's next:

If you are ready to take your career in hospitality key account management to new heights while making a real difference, apply now!