Head of QA - Garment

This pivotal role offers you the opportunity to shape and elevate the company’s quality culture, working closely with both internal teams and external partners to ensure that every product meets and exceeds customer expectations. If you are passionate about fostering dependable relationships, enjoy sharing knowledge, and thrive in an inclusive setting where your expertise can make a tangible impact, this is the perfect next step for your career.

What you'll do:

As Head of Quality Assurance, you will play a central role in shaping how quality is defined, measured, and achieved throughout the organisation’s operations.

• Establish and execute quality strategies designed to foster a culture of continuous improvement across all processes, products, and systems through effective training programmes.
• Design, develop, manage, and implement clear quality standards and processes that align with industry best practices and organisational goals.
• Maintain ongoing dialogue with customers to fully understand their evolving quality requirements, ensuring any concerns or complaints are addressed promptly in collaboration with internal stakeholders.
• Assess existing quality systems and protocols regularly to identify areas for sustainable improvement and implement necessary changes.
• Initiate and oversee the periodic publication of the Quality Update Newsletter to keep all stakeholders informed about key developments and achievements.
• Monitor factory teams closely to support them in resolving immediate issues while guiding the implementation of changes that enhance current protocols and procedures.
• Track key performance indicators related to quality by maintaining scorecards with factory QA teams, using process control data for risk assessment and statistical monitoring.
• Analyse overall quality performance data to identify trends, drive improvements, implement non-conformance action plans, troubleshoot issues, conduct root cause analysis, and share case studies for ongoing learning.
• Lead corrective and preventive actions aimed at strengthening manufacturing systems so they consistently meet both internal standards and customer expectations.
• Take on special projects as assigned by senior management, contributing your expertise wherever it is most needed.

What you bring:

• Bachelor’s degree in textile science, garment technology or testing technology provides a strong foundation for understanding complex manufacturing environments.
• At least 10 year's experience in management roles within garment manufacturing or related industries demonstrates your ability to navigate industry-specific challenges effectively.
• Comprehensive knowledge of textile production processes, garment construction methods, testing protocols, quality management systems, and relevant safety regulations ensures you can uphold rigorous standards.
• Exceptional leadership abilities enable you to inspire teams towards shared goals while fostering an atmosphere of mutual respect and co-operation.
• Outstanding communication skills allow you to engage empathetically with colleagues at all levels as well as external partners or customers.
• A proactive mindset combined with attention to detail means you can anticipate potential issues before they escalate while remaining patient and humble under pressure.
• Familiarity with industry regulations along with established quality assurance methodologies ensures compliance at every stage of production.
• Demonstrated capacity for building positive stakeholder relationships helps create an inclusive network focused on shared success.
• Proficiency in Excel and PowerPoint enables effective data analysis and presentation of findings or recommendations.
• Fluency in English and Chinese allows seamless interaction across diverse teams.