Key Account Manager (Cross Border/Postal Logistics)

Our client stands as an MNC 3PL services provider. They're hiring a Key Account Manager for their cross border e-comm/postal division.

Responsibilities:

• Collaborate closely with key accounts to understand their needs and tailor logistics solutions that enhance their operations
• Conduct regular meetings with clients to build strong partnerships, address concerns, and explore opportunities for upselling additional services
• Actively seek out areas where value can be added to client operations, proposing enhancements and new solutions to meet their evolving needs
• Provide personalized support to key accounts, ensuring that all logistics processes run smoothly and efficiently
• Work with internal teams to ensure successful onboarding of new projects for clients, facilitating a smooth transition and ongoing support
• Maintain a high level of professionalism and responsiveness, fostering trust and confidence among key account clients

Requirements:

• Degree in Supply Chain Management or related disciplines
• 5 years' experience in express/postal/e-comm logistics key account management
• Good command of English & Chinese (both Cantonese & Mandarin)