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We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients in Hong Kong meet their needs.

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Powering early careers with Modular RPO

Meet the Modular RPO solution powering a global early careers programme

Case Study

We are proud of the continual evolution of our long-standing trusted partnership with our client, a leading international bank. With operations in more than 50 countries around the globe, our Modular RPO early careers programme is critical to building a strong talent pipeline now and for the future. Our latest service expansion revolutionised our client’s hiring model, accelerated intake of quality early careers talent, and streamlined the recruitment process for early career hiring at scale.

  • Service: Modular RPO
  • Industry: Banking and financial services
  • Size: 85k+ employees 
  • Locations: 50+ countries

A Modular RPO success story

  • 4th

    season of supporting global early careers programmes

  • 130,000+

    early career applications processed every year

  • 600+

    annual hires

  • 15,000+

    candidate application enquiry responses annually

The challenge

The global banking and financial services sector is a highly competitive space to secure the best graduate talent. Our client wanted to launch their first early careers programme at scale, across 20+ countries in four continents. This would be particularly challenging considering the locally nuanced hiring needs and varying graduation cycles across the locations.

Our client needed a talent partner who deeply understood early careers talent ecosystems, could drive location-specific hiring goals, and had the breadth and experience to deliver a globally consistent, agile early careers programme that could flex as their business evolved.

Setting up the partnership

Since signing on as their first-generation RPO partner, Robert Walters has supported the evolution of our client’s talent strategy with our breadth of solutions. Our market knowledge and consistent delivery of strategic talent outcomes have played an integral part in the client’s evolving global talent strategy.

From ideation through to execution, the expansion of our service offering was made possible by being a trusted partner. Working together to advise, solution and solve, we understood the unique challenge and opportunity the global early careers programme would deliver for our client, and were committed to making it a success. We are now in our fourth season of the programme.

The solution

Our [Modular RPO] service covers early careers talent programmes including internships, apprenticeships, project skills-based hiring, and an extensive international graduate programme across 20+ countries in Asia, Africa, Europe, North America, and the UAE. 

We manage candidate screening through to applications, including candidate shortlisting, interview scheduling, and assessment scoring using both video and AI platforms. We also play a large part in recruitment compliance ensuring timely completion of employment documentation, including rights-to-work.

Key results

Through our commitment to continuous improvement, we captured key lessons learned from the first graduate intake and have adapted the solution to deliver an enhanced, flexible service to accommodate the needs of the business year-on-year. 

  • Data management and integrity are high on our agenda. Our dedicated project analyst provides real-time insights to ensure any blocks in candidate progression flow, volume and quality issues are mitigated.
  • Our scalable, non-voice client-dedicated team flexes across US, EMEA and Asia early careers hiring seasons and time zones to support our stakeholders and candidates.
  • A consistent, best-practice recruitment administration model was embedded, utilising Taleo and Service Now, to deliver high-quality candidate experience.
  • Our team supports ED&I and apprenticeship programmes and are well versed on identifying and enabling disability accommodations and adjustments.

 

Over the years, the strength of our partnership as a talent solutions provider has grown and our Early Careers program team forms an integral part of this success.

Client testimonial

“The Robert Walters team is doing a great job supporting us with the shortlists, scoring the video interviews and managing expectations on when delivery is expected. I greatly appreciate their work.”

 

Talent Acquisition Lead
Leading International Bank
 
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Our success stories

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