UX Writer, Assistant Manager - Bank

Key Responsibilities

• Create and refine digital content, including UX copy, microcopy, and instructional text in English, Traditional Chinese, and Simplified Chinese to support seamless user journeys across digital products
• Maintain consistency and clarity of language across platforms such as websites, mobile applications, and other digital interfaces
• Contribute to and uphold content style guides, helping to define and apply a consistent tone of voice
• Collaborate closely with UX designers and researchers to provide clear, concise copy for wireframes and usability testing
• Participate in user testing sessions and refine content based on user feedback and data insights
• Ensure quality and accuracy of deliverables through self-review and peer review processes
• Manage multiple projects simultaneously while effectively prioritizing tasks

Requirements

• Bachelor’s degree in Interaction Design, English, Communications, Journalism, or a related field
• At least 4 years of experience in copywriting and/or copy editing, ideally with a focus on UX writing within the FinTech sector
• Strong proficiency in written Traditional Chinese, Simplified Chinese, and English
• Ability to translate complex information into clear, concise digital content suited for UI elements
• Solid understanding of UX principles and digital design best practices
• Open to feedback and able to incorporate constructive criticism
• Strong communication skills to clearly convey ideas and solutions to stakeholders
• Effective relationship management skills to handle diverse stakeholders with competing priorities
• Interest in AI and emerging technologies, with a willingness to incorporate them into workflows
• Familiarity with UI/UX design tools such as Sketch, Photoshop, InDesign, Figma, or similar
• Passion for UX/UI design, innovation, and related disciplines
• Strong time management and prioritization skills
• Working knowledge of Agile/Scrum methodologies
• A strong online portfolio showcasing relevant work
• A proactive, ownership-driven mindset with a focus on delivering high-quality user-centric solutions