A business analyst acts as the important bridge between IT and a business. But what does a business analyst actually do? Read on to find out more.
A business analyst is someone who analyses the organisation and design of technical systems, business models, processes and strategic business needs. A business analyst is also responsible for discovering the actual needs of stakeholders and not just what they desire. In many cases a business analyst will facilitate communication between business departments – in particular, they will often play a central role in aligning the needs of a particular business unit with the capabilities that can be delivered by IT.
These will vary depending on the focus of the business analyst or individual project being worked on, but can include:
A business analyst will facilitate communication between business departments – in particular, they will often play a central role in aligning the needs of a particular business unit with the capabilities that can be delivered by IT.
Most employers look for someone who has a good understanding of business analysis, including knowledge of appropriate analysis or modelling tools. A proven track record and relevant experience working in a similar industry or environment is also highly desirable to enable the business analyst to ‘hit the ground running’ in their new role. Systems and data analysis skills, such as SQL and desktop data analysis tools, are also desirable skill sets. Beyond that, previous exposure to managing stakeholders at all levels is key.
Excellent interpersonal and communication skills – written and verbal – are fundamental to success as a business analyst, including the ability to adapt messages to different audiences. You should be a creative thinker who can provide alternatives to existing or proposed solutions. You should also be proactive, dynamic and have the desire to make a difference, coupled with strong business knowledge. As a business analyst, you must be able to understand the detail but also able to take a big picture approach.
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