Let our industry specialists listen to your aspirations and present your story to the organisations in Hong Kong that fit you the best as we collaborate to write the next chapter of your successful career.

See all jobs

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help companies in Hong Kong meet their needs.

Read more
About Robert Walters Hong Kong

Since our establishment in 1997, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Hong Kong

Learn more

Life as a business analyst

A business analyst acts as the important bridge between IT and a business. But what does a business analyst actually do? Read on to find out more.

What does a business analyst do?

A business analyst is someone who analyses the organisation and design of technical systems, business models, processes and strategic business needs. A business analyst is also responsible for discovering the actual needs of stakeholders and not just what they desire. In many cases a business analyst will facilitate communication between business departments – in particular, they will often play a central role in aligning the needs of a particular business unit with the capabilities that can be delivered by IT.

What responsibilities are typical?

These will vary depending on the focus of the business analyst or individual project being worked on, but can include:

  • Developing a clear understanding of all existing data requirements.
  • Running specific analysis projects.
  • Supporting initiatives to improve reporting quality.
  • Working with stakeholders at all levels as defined by the individuals project.
  • Improving the quality of the products and services delivered by IT.
  • Assisting with integration and acceptance testing.
  • Supporting the development of training and implementation material.
  • Providing support during and post implementation.
  • Acting as a “translator” between the business and IT.
  • Developing project plans and providing project management assistance.
A business analyst will facilitate communication between business departments – in particular, they will often play a central role in aligning the needs of a particular business unit with the capabilities that can be delivered by IT.

What technical expertise is required?

Most employers look for someone who has a good understanding of business analysis, including knowledge of appropriate analysis or modelling tools. A proven track record and relevant experience working in a similar industry or environment is also highly desirable to enable the business analyst to ‘hit the ground running’ in their new role. Systems and data analysis skills, such as SQL and desktop data analysis tools, are also desirable skill sets. Beyond that, previous exposure to managing stakeholders at all levels is key.

What personal qualities are required?

Excellent interpersonal and communication skills – written and verbal – are fundamental to success as a business analyst, including the ability to adapt messages to different audiences. You should be a creative thinker who can provide alternatives to existing or proposed solutions. You should also be proactive, dynamic and have the desire to make a difference, coupled with strong business knowledge. As a business analyst, you must be able to understand the detail but also able to take a big picture approach.

Ready for your next opportunity? Contact us now and talk with one of our specialist recruitment consultants.


Share this article

Useful links

Sign up for job alerts
Salary Survey
Career Advice
Get in touch

Find out more by contacting one of our specialist recruitment consultants

Related content

View all

Blockchain technology and the future of banking

Blockchain is the latest technology to create an impact on the Fintech landscape and has already brought disruption to the financial industry. But why is it important to understand the concept of Blockchain and the impact it may have on the finance sector? Despite historically having been one of the

Read More

Soft skills in the age of automation

The fourth industrial revolution, which describes the blurring of boundaries between the physical, digital and biological worlds, is already having a profound effect on the way we work. Covid-19 has further accelerated the pace of the fourth industrial revolution by pushing organisations to adapt to

Read More

Breaking into IT sales & marketing

If you’re interested in the more creative side of a supposedly ‘technical’ sector, then sales & marketing within tech & transformation is right for you. Some exciting job opportunities that you can look forward to include brand management, business development, communications, event management, mark

Read More

I'm Robert Walters, Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.