General Manager (Hospitality)

We are looking for an accomplished hospitality leader to take on the role of General Manager. This pivotal position will drive operational excellence, elevate guest experiences, and ensure sustainable profitability while cultivating a strong, collaborative workplace culture.

Key Responsibilities

• Hotel profitability: Take charge of the financial performance of both properties, consistently achieving and surpassing revenue and satisfaction goals.

• Strategic planning: Develop and implement medium-term commercial strategies across sales and marketing to maximize returns.

• Operational leadership: Oversee major initiatives including capital investments, service delivery, and property upgrades.

• Team development: Inspire and guide department heads to raise service benchmarks, boost efficiency, and drive revenue growth.

• Compliance oversight: Ensure adherence to brand standards, operating procedures, and all relevant legal and safety requirements.

• Brand stewardship: Safeguard and enhance the reputation of the hotels in the market.

• Business growth: Identify new opportunities and nurture long-term partnerships to expand market presence.

Candidate Profile

• Education: Bachelor’s degree in hospitality management or a related discipline.

• Experience: At least 15 years in the hotel industry, with proven success in managing large-scale operations within international chains.

• Business acumen: Strong commercial awareness and ability to translate strategy into measurable results.

• Leadership skills: Exceptional ability to motivate, influence, and build cohesive teams that deliver on ambitious targets.

• Language proficiency: Fluent in English; proficiency in Chinese is an advantage.