Associate Director - Operations, Change Management

Our client is a reputable investment bank. They are currently hiring for an Associate Director - Operations, Change Management.

Key Responsibilities

• Analyze and enhance current processes to align with industry standards and best practices for process improvement
• Identify opportunities for increased efficiency and implement actionable solutions.
• Drive process enhancements to ensure effective management across operational areas.
• Regularly maintain and update documentation related to existing products and workflows.
• Design and evaluate business process models for new product launches and transformative initiatives.
• Collaborate with operations managers to ascertain new process requirements.

Qualifications

• A minimum of 7 years of experience in Back Office or Operations, with a proven track record in project management. Candidates with less experience may be considered for suitable roles.
• Exceptional communication and interpersonal skills to engage effectively with stakeholders at all management levels.
• Experience in process transformation is preferred; candidates should be adept at reviewing operational processes and automating tasks to enhance efficiency.
• Familiarity with financial products within the Equity Derivatives and FICC sectors.
• Ability to manage multiple projects and initiatives concurrently.
• Strong skills in program and project management.
• A detail-oriented mindset with a focus on control and risk management.