Client Solutions Manager - Trust/Custodian

Our client, a leading financial institution, is looking for a Client Solutions Manager - Trust/Custodian to join their expanding team.

Responsibilities:

Oversee and execute change requests related to client communications for other FI clients

Manage client-specific outbound correspondence needs

Ensure all communications meet operational business requirements and deliver premium services to clients

Manage client expectations, negotiate SLAs, plan accounts and strategic initiatives

Requirements:

Degree graduate from related discipline - Finance, Business, Accounting

Over 5+ years in pension industry or fund administration

Strong focus with high attention to detail

Solid interpersonal skills and good command of English and Chinese