Senior Estate Manager - Luxury Residential Project

My client is a top-tier developers in Hong Kong. They are currently looking for a Senior Estate Manager to oversee a sizable residential project.

Responsibilities:

• Supervise dedicated team(s) for daily operations and management of the portfolio
• Supervise and monitor the performance of the security, cleaning, E&M and other service providers, including review and critically evaluate the performance based on the contractual terms
• Drive and develop initiatives to enhance the quality of property management services
• Coordinate with various departments including Works, Landscape, Community Services and Administration and other Business Units
• Communicate and liaise with owners’ committee and maintain a good working relationship with members
• Customer relation with residents and all relevant business units and stakeholders in DB
• Preform any ad hoc projects and tasks assigned duties in addition to general operations of estates

Key Qualifications:

• Degree holder or above with relevant qualifications (MCIH, MHKIH, RPHM, or equivalent).
• Minimum 15 years’ experience in the property management industry, with at least 8 years in managerial positions.
• Experience in managing luxurious residential properties is desirable.
• Proficient in DMC and BMO.
• Excellent presentation skills and stakeholder engagement abilities.
• Strong people management skills, including contractor, vendor, and client relations.
• Outstanding interpersonal skills with expertise in staff training and development.
• Proactive mindset focused on continuous improvement and service excellence.
• Attention to detail with strong numerical and analytical abilities.
• Proficiency in written and spoken English and Chinese.

To apply online please click the 'Apply' button below.
For a confidential discussion about this role please contact Heibe Chan via Heibe.Chan@robertwalters.com.hk.