Pre-Sales Engineer (Smart Automation System)

My client is a top tier MNC Smart Automation System company, they are looking for a Pre-sales Engineer to join their team.

Responsibilities:

• Collaborate with hospitality clients across Asia, offering technical expertise throughout projects.
• Support technical teams with product demos, system design, and tailored training sessions.
• Design and implement demo systems showcasing advanced RCU, Lighting, HVAC, and AV technologies.
• Present RCU and control solutions to sales teams and clients in an engaging manner.
• Work closely with sales to align technical support with business objectives.
• Provide on-site assistance during pre-sales discussions to address technical queries.
• Define project requirements with clients, offering creative solutions for luxury settings.
• Ensure excellent customer service and build long-term relationships.
• Stay updated on emerging technologies in hospitality automation and apply new knowledge.

Requirements:

• Higher diplima or above in engineering or related discipline
• Minimum of 3 years’ experience working with Lighting, HVAC, or Room Control Unit systems
• Candidates workng with luxury hospitality environments or experience in hospitatlity projects is a plus
• Excellent presentation skills enable you to communicate complex ideas clearly to both technical audiences and non-technical stakeholders alike.
• Hands-on experience integrating Lighting Control Protocols (such as BACnet or Modbus), TCPIP environmental control protocols, or similar technologies is a plus
• Proficiency in Microsoft Office suite—including Outlook, Word, PowerPoint, Excel—as well as Visio supports efficient workflow management.
• Familiarity with drafting tools like AutoCAD enhances your ability to document system designs accurately for client approval.
• Basic knowledge of Ethernet networking technologies relevant to commercial AV systems integration strengthens your overall technical toolkit.
• Proficiency in verbal Cantonese, English and Mandarin and written Chinese and English