(Assistant) Service Manager (Railway/ 5-day/ MNC/ E&M)
Our client is a E&M company and they are expanding the team and hiring for a Service Manager role
Job Responsibilities:
- Lead and manage a team to execute maintenance and repair contracts in line with company standards, safety, and contract requirements.
- Ensure field quality, safety, and code compliance to enhance customer satisfaction and business growth.
- Optimize resource allocation (manpower, equipment, materials) for cost efficiency.
- Build and maintain strong customer relationships, ensuring prompt communication and issue resolution.
- Drive improvements in employee safety, quality, compliance, and cost management.
- Coach and develop a diverse, high-performing team, fostering teamwork and job satisfaction.
- Coordinate with other departments to ensure smooth service operations.
Job Requirements:
- Bachelor’s degree in engineering or related field.
- 5+ years in leadership roles.
- Strong leadership and team development skills.
- Passionate about continuous improvement and tackling challenges.
- Customer-focused with strong business acumen.
- Resilient under pressure with excellent influencing skills.
- Proven technical expertise and problem-solving ability.
- Fluent in written and spoken English, Cantonese, and Mandarin.
Any interest, please reach out to Dicky Leung at +852 2103 5358 / dicky.leung@robertwalters.com.hk
About the job

Contract Type: FULL_TIME
Specialism: Construction, Property & Engineering
Focus: E&M
Industry: Engineering
Salary: Negotiable
Workplace Type: On-site
Experience Level: Mid Management
Location: Central and Western District
FULL_TIMEJob Reference: G4TBYJ-0B376D2F
Date posted: 4 June 2025
Consultant: Dicky Leung
hong-kong property-construction/e-and-m 2025-06-04 2025-08-03 engineering Hong Kong Central and Western District HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true