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(Assistant) Service Manager (Railway/ 5-day/ MNC/ E&M)

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Our client is a E&M company and they are expanding the team and hiring for a Service Manager role

Job Responsibilities:

  • Lead and manage a team to execute maintenance and repair contracts in line with company standards, safety, and contract requirements.
  • Ensure field quality, safety, and code compliance to enhance customer satisfaction and business growth.
  • Optimize resource allocation (manpower, equipment, materials) for cost efficiency.
  • Build and maintain strong customer relationships, ensuring prompt communication and issue resolution.
  • Drive improvements in employee safety, quality, compliance, and cost management.
  • Coach and develop a diverse, high-performing team, fostering teamwork and job satisfaction.
  • Coordinate with other departments to ensure smooth service operations.

Job Requirements:

  • Bachelor’s degree in engineering or related field.
  • 5+ years in leadership roles.
  • Strong leadership and team development skills.
  • Passionate about continuous improvement and tackling challenges.
  • Customer-focused with strong business acumen.
  • Resilient under pressure with excellent influencing skills.
  • Proven technical expertise and problem-solving ability.
  • Fluent in written and spoken English, Cantonese, and Mandarin.

Any interest, please reach out to Dicky Leung at +852 2103 5358 / dicky.leung@robertwalters.com.hk

Contract Type: FULL_TIME

Specialism: Construction, Property & Engineering

Focus: E&M

Industry: Engineering

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Location: Central and Western District

Job Reference: G4TBYJ-0B376D2F

Date posted: 4 June 2025

Consultant: Dicky Leung