IT Specialist - MNC

This is a unique opportunity for you to contribute your technical expertise in system administration, infrastructure design, and IT operations within a supportive environment that values professional growth and teamwork. The role offers exposure to the latest technologies, including virtualisation, networking, and data centre operations, while providing opportunities to participate in high-impact projects such as disaster recovery drills and business continuity planning.

Responsibilities:

• Perform daily monitoring of IT systems and execute essential operational tasks to ensure optimal performance across all platforms.
• Administer system infrastructure by managing servers, networks, and virtual environments with meticulous attention to detail.
• Participate actively in the design and enhancement of system infrastructure architecture, contributing ideas for continuous improvement.
• Set up testbeds for proof-of-concept testing and evaluation of new technologies, technical standards, and products to assess suitability for organisational needs.
• Develop comprehensive operation procedures that uphold IT service management principles, risk management protocols, and stringent data security measures for all IT infrastructure.
• Support the implementation of IT projects such as disaster recovery drills, business continuity planning exercises, and application releases.
• Collaborate closely with cross-functional teams to ensure seamless integration of new systems into existing environments while maintaining high levels of reliability.
• Maintain thorough documentation of system configurations, changes, and incident responses to facilitate knowledge sharing within the team.
• Provide expert troubleshooting support for complex issues related to Wintel platforms, virtualisation technologies, networking components, and backup solutions.
• Contribute proactively to the continuous improvement of IT processes by identifying areas for optimisation and recommending effective solutions.

Requirements:

• Degree holder in Computer Science, Computer Engineering or equivalent qualification demonstrating a solid foundation in information technology principles.
• Minimum three years’ hands-on experience working with VMware ESXi environments as well as Windows Server administration within enterprise settings.
• Proven expertise in Microsoft Windows Server platforms including configuration management using SMS/ConfigMgr tools.
• Comprehensive understanding of Office365 suite deployment and maintenance within corporate infrastructures.
• Demonstrated proficiency with Active Directory integrated DNS services along with TCP/IP networking protocols such as DHCP and WINS operations.
• Practical experience implementing backup technologies—knowledge of Veeam & Avamar considered advantageous but not mandatory.
• Familiarity with virtualisation technologies beyond VMware (such as Hyper-V) would be beneficial for broader project involvement.
• Strong interpersonal skills enabling effective collaboration with colleagues from diverse backgrounds on shared objectives.
• Excellent written documentation abilities ensuring clear communication of technical procedures for both internal use and audit purposes.
• Commitment to upholding best practices in ITSM frameworks while maintaining sensitivity towards risk management requirements.