Business Analyst (Digital Product) - Banking & Wealth

We are seeking a highly motivated Digital Business Analyst to join our dynamic team. This role is pivotal in driving the development and delivery of innovative digital products that enhance customer experiences and support business objectives.

Key Responsibilities

• Collaborate on project delivery by preparing detailed business requirements and ensuring alignment with project goals.

• Assist managers in generating ideas through customer and market research, Design Thinking processes, and business justification, such as customer journey mapping.

• Create, refine, and manage user stories, product backlogs, and business epics with clear and robust acceptance criteria within committed timelines.

• Act as a key contributor to the development and management of digital products across various business areas.

• Support in-sprint testing, pre-release UAT, and live testing to ensure deliverables meet business requirements and are fit for release.

• Conduct in-depth impact analysis and technical feasibility studies of customer journeys to support the design of front-end and back-end solutions.

• Continuously enhance the user experience of digital platforms by working closely with business stakeholders, IT teams, and project teams.

Qualifications and Skills

• Strong analytical and problem-solving skills, with excellent attention to detail and a commitment to seeing tasks through to completion.

• A minimum of 2 years of experience in requirements gathering and supporting digital transformation initiatives, ideally in a banking or financial services environment.

• Solid understanding of digital technologies and platforms is highly preferred.

• Exceptional communication skills, both written and verbal, with the ability to escalate critical risks and issues effectively.

• Proficiency in Design Thinking, customer-centric design, Agile frameworks, and best practices.

• Ability to balance risk, cost-effectiveness, and customer experience while driving project goals.

• Experience with tools such as JIRA, Confluence, and Microsoft Teams for collaboration and task management.

Why Join Us?

• Opportunity to work on cutting-edge digital transformation projects.

• Collaborate with a diverse team of experts in a fast-paced, Agile environment.

• Contribute to meaningful projects that enhance customer experiences and drive innovation.

If you’re ready to take on new challenges and make an impact in digital product development, apply today!