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Digital Project Manager - CRM/ Customer journey ~63k

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Seeking a Digital Project Manager familiar with Agile practise, manage end to end project delivery from project planning, vendor management and and stakeholder collaboration.

Responsibility:

  • Develop comprehensive project plans, estimates, scope statements, and requirements document
  • Track project progress and provide regular status reports to stakeholders
  • Facilitate communication across multiple teams and departments for analysing and review business needs
  • Support the adoption of digital technologies and channels (such as mobile apps, web portals,) to enhance engagement and improve user experiences.
  • Manage resource allocation and budget tracking for projects
  • Create detailed timelines, milestones, and resource allocation plans
  • Coordinate cross-functional teams to deliver project objectives
  • Support change management initiatives to ensure smooth adoption of new digital solutions and processes across the organization
  • Work with regional technology team & IT vendor for delivery

Requirements:

  • Degree holder in Computing, Information Systems, Business Analytic or related field
  • 5-10 years working experience, with 3+ years’ experience in Project Management/ Technical lead / IT BA, experience digital app / CRM / mar-tech project delivery
  • Familiar with Agile and scrum, knowledgeable in web/ mobile /API integration is a plus
  • Strong vendor management skill set , exposure to latest digital solution
  • Fast learning, strong communication skills in English, Cantonese and Mandarin

Contract Type: TEMPORARY

Specialism: Tech & Transformation

Focus: Digital Transformation, Project, Product & Change management

Industry: Financial Services

Salary: medical

Workplace Type: Hybrid

Experience Level: Associate

Language: English - Professional working

Second Language: Chinese - Professional working

Location: Central and Western District

Job Reference: L8MGMG-68137FB8

Date posted: 18 March 2025

Consultant: Pinki Chan