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Training Manager(Beauty)
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Our client is a global luxury beauty brand
What you will:
- Lead the strategic planning, development, and execution of training programs
- Design training calendars and needs analysis frameworks
- Monitor and evaluate BC performance against key KPIs, using data-driven insights to implement improvement plans
- Plan and manage large-scale training events and workshops for frontline teams
- Collaborate closely with the Regional Training Manager and cross-functional stakeholders to align local training plans
- Evaluate the effectiveness of training programs through metrics and feedback mechanisms, providing regular reports and recommendations
- Stay current with global and regional training trends, methodologies, adapting them to enhance program
- Prepare and deliver training activity reports, monthly KPI dashboards, and performance insights to to President and Regional Training Manager
What will make you success:
- Minimum 6 years of training experience in luxury retail / hospitality industry
- Solid experience in developing and facilitating training program
- Hands-on frontline customer services experience in retail / hospitality industry
- Strong customer-oriented service mindset with attention to details
- Strong understanding in retail needs and customer services
About the job
Contract Type: Perm
Specialism: Sales
Focus: Sales Management & Operations
Industry: Retail
Salary: Negotiable
Workplace Type: Hybrid
Experience Level: Mid Management
Location: Hong Kong
FULL_TIMEJob Reference: TU95XV-4633618D
Date posted: 23 July 2026
Consultant: Dicky Cheung
hong-kong sales/sales-management-and-operations 2026-07-23 2026-09-21 retail Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
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