Account Manager - SaaS Sales

This is an exceptional opportunity for you to play a pivotal role in nurturing and expanding relationships with some of the most exciting enterprise clients, focusing on driving growth across a diverse portfolio. You will be empowered to shape account strategies, collaborate closely with internal experts, and deliver tailored solutions that support your clients’ business and talent priorities.

What you'll do:

• Develop and execute comprehensive territory and account plans designed to increase annual recurring revenue from a portfolio of high-potential existing customers.
• Engage proactively with new and existing senior contacts within client organisations to identify fresh opportunities aligned with their evolving business and talent needs.
• Collaborate closely with internal teams—including product specialists, consultants, and customer success managers—to craft outcome-driven proposals that address client challenges.
• Leverage the organisation’s broad capabilities across the entire talent lifecycle, including Talent Acquisition, Mobility, Succession Planning, and more, to unlock new avenues for growth.
• Partner with a dedicated Customer Success Manager to ensure seamless retention and expansion of existing contracts within your assigned portfolio.
• Monitor market trends and client feedback to continuously refine account strategies and stay ahead of emerging opportunities within the HR technology space.
• Maintain accurate records of all account activities using CRM tools, ensuring transparency and effective communication across teams.
• Participate actively in regular team meetings, knowledge-sharing sessions, and collaborative planning exercises to foster an inclusive environment focused on collective success.
• Represent the organisation at industry events or client meetings as required, always upholding the highest standards of professionalism and integrity.

What you bring:

• Demonstrated commercial experience in SaaS sales—ideally within HR technology—account management or business development roles where relationship-building was central.
• Genuine interest in talent management solutions and enthusiasm for exploring how these offerings can address evolving market needs.
• Proactive approach combined with accountability, structured thinking, curiosity about new ideas, adaptability in changing environments, and an ability to inspire collaboration among colleagues.
• Bachelor’s degree is essential; additional knowledge or qualifications related to Industrial-Organisational Psychology, Human Resources or Recruitment would be highly regarded.
• Fluency in Cantonese, English, and Mandarin is required; strong written communication skills in both English and Chinese are also important for success in this role.
• Experience developing action-oriented account plans that drive measurable results while maintaining positive long-term relationships with clients.
• Comfortable engaging with senior decision-makers across multiple industries by demonstrating empathy, active listening skills, and genuine interest in their challenges.
• Familiarity with CRM systems or similar tools used for tracking account activity is beneficial but not mandatory if you are willing to learn quickly.