ERP Support Consultant
A well-established and rapidly growing systems integrator with a strong presence across Asia are seeking an ERP Support Consultant to provide day-to-day application support for ERP systems, ensuring stable operations, timely issue resolution, and effective business process support for its clients.
Key responsibilities:
- Provide day-to-day functional and application support for ERP systems, ensuring smooth business operations for clients
- Investigate, troubleshoot, and resolve ERP-related issues within agreed service levels
- Analyse user requirements and provide effective solutions or system workarounds
- Serve as the primary point of contact for client inquiries, incidents, and enhancement requests
- Perform system configuration, testing, and validation for enhancements, fixes, and upgrades
- Support User Acceptance Testing (UAT), training, and post-implementation activities
- Collaborate with regional teams and stakeholders to ensure service excellence and project success
Candidate profile:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Accounting, or a related discipline
- Minimum 2-5 years’ experience in ERP support, application support, or ERP consulting
- Strong understanding of end-to-end business processes, particularly in Finance, Procurement and Inventory
- Experience in incident management, problem-solving, and user support within a client-facing environment
- Knowledge of Python, SQL, database concepts, and system integration is an advantage
- Fluent in both Cantonese and English, with strong verbal and written communication skills
About this company:
A leading systems integrator in Asia is recognised for service excellence, collaborative growth, and strong regional expertise. With an inclusive, people-focused culture, the organisation invests in employee development, future-ready capabilities, and meaningful career growth.
Keywords: ERP Support Consultant, ERP Application Support, ERP Consulting, Business Process Support, SQL & Python ERP
What’s next:
Shape the future of ERP solutions by driving smarter systems, stronger operations, and lasting client success. Apply now!
About the job
Contract Type: Perm
Specialism: Tech & Transformation
Focus: Infrastructure
Industry: IT
Salary: Negotiable
Workplace Type: On-site
Experience Level: Associate
Location: Central
FULL_TIMEJob Reference: EMSDTN-A420BCAF
Date posted: 13 August 2026
Consultant: Cass Tse
hong-kong tech-transformation/infrastructure 2026-08-13 2026-10-12 it Central Central and Western District HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true