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ERP Support Consultant

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A well-established and rapidly growing systems integrator with a strong presence across Asia are seeking an ERP Support Consultant to provide day-to-day application support for ERP systems, ensuring stable operations, timely issue resolution, and effective business process support for its clients.

Key responsibilities:

  • Provide day-to-day functional and application support for ERP systems, ensuring smooth business operations for clients
  • Investigate, troubleshoot, and resolve ERP-related issues within agreed service levels
  • Analyse user requirements and provide effective solutions or system workarounds
  • Serve as the primary point of contact for client inquiries, incidents, and enhancement requests
  • Perform system configuration, testing, and validation for enhancements, fixes, and upgrades
  • Support User Acceptance Testing (UAT), training, and post-implementation activities
  • Collaborate with regional teams and stakeholders to ensure service excellence and project success

Candidate profile:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, Accounting, or a related discipline
  • Minimum 2-5 years’ experience in ERP support, application support, or ERP consulting
  • Strong understanding of end-to-end business processes, particularly in Finance, Procurement and Inventory
  • Experience in incident management, problem-solving, and user support within a client-facing environment
  • Knowledge of Python, SQL, database concepts, and system integration is an advantage
  • Fluent in both Cantonese and English, with strong verbal and written communication skills

About this company:

A leading systems integrator in Asia is recognised for service excellence, collaborative growth, and strong regional expertise. With an inclusive, people-focused culture, the organisation invests in employee development, future-ready capabilities, and meaningful career growth.

Keywords: ERP Support Consultant, ERP Application Support, ERP Consulting, Business Process Support, SQL & Python ERP

What’s next:

Shape the future of ERP solutions by driving smarter systems, stronger operations, and lasting client success. Apply now!

Contract Type: Perm

Specialism: Tech & Transformation

Focus: Infrastructure

Industry: IT

Salary: Negotiable

Workplace Type: On-site

Experience Level: Associate

Location: Central

Job Reference: EMSDTN-A420BCAF

Date posted: 13 August 2026

Consultant: Cass Tse