Business Analyst – Security Operations (Contract)

Key Responsibilities

• Gather and document business requirements with Cyber Security, Infrastructure, Application Support, and Service Desk teams.
• Review and improve security operations processes and workflows.
• Support vulnerability management processes and related tools.
• Work with stakeholders to track and drive vulnerability remediation activities.
• Support CMDB and asset management initiatives.
• Prepare and coordinate SIT/UAT testing.
• Deliver user training and project documentation.
• Provide project updates and status reporting.

Requirements

• Degree in Information Technology, Computer Science, Cyber Security, or a related discipline.
• 3+ years of Business Analyst experience in Technology, Cyber Security, or Security Operations projects.
• Strong understanding of Security Operations, Vulnerability Management, ITSM, or Technology Risk processes.
• Experience with ServiceNow is highly preferred.
• Financial services experience is an advantage.
• Fluent in English and Cantonese.