Process & Quality Monitoring Manager - Private Banking
In this key regulatory and operational role, you will lead surveillance across pre- and post-trade sales activities, identify internal process enhancements, and ensure strict compliance with HKMA and SFC standards.
Job Description:
- Conduct surveillance on transactions and regulated sales activities, including pre-trade, post-trade and ongoing monitoring processes to assess the quality of transactions and regulated sales activities and adherence to proper standards and procedures
- Prepare management information and reports on sales process quality on a regular basis
- Access and identify internal process weaknesses to implement necessary rectifications or changes in control procedures.
- Responsibilities include handling regulatory requests and compliance reviews when necessary.
- Be responsive to queries about the investigations and related risk mitigation measures raised by business and relevant units.
- Other duties and responsibilities as assigned by the supervising manager.
Job Requirements:
- Bachelor's degree or above in Business, Finance, Accounting, Economics or related disciplines;
- At least 5 years of experience in the banking control, monitoring and surveillance sectors. Solid experience in private banking is preferred;
- Good knowledge of private banking products and good understanding of relevant HKMA and SFC rules, regulations, practices and guidelines would be an advantage;
- Excellent communication and presentation skills;
- A good team player with strong business acumen and analytical skills;
- Able to work under pressure and meet tight deadlines;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable.
About the job
Contract Type: Perm
Specialism: Legal & Compliance
Focus: Financial Services
Industry: Banking
Salary: Negotiable
Workplace Type: On-site
Experience Level: Associate
Location: Hong Kong
FULL_TIMEJob Reference: CDJVQO-4C85B0BD
Date posted: 8 September 2026
Consultant: Jessie Chan
hong-kong legal/banking-finance 2026-09-08 2026-11-07 banking Hong Kong hong kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true