Head of HR Shared Services and HRIS (New headcount)

* You will spearhead the end-to-end transformation of HR information systems, leading process redesign, data migration, testing, vendor management, change management, and successful implementation. * You will oversee the HR Shared Services function, including personnel administration, office management, service delivery optimisation, facilities management, procurement coordination, and HR service counter operations.

HEAD OF HR SHARED SERVICES AND HRIS (New headcount)

Salary: Competitive and based on experience

Location: Hong Kong

A prestigious public sector in Hong Kong is seeking a highly knowledgeable and technically adept Head of HR Shared Services and HRIS to lead the transformation and modernisation of its Human Resources function. This strategic position offers you the opportunity to shape the future of HR support services, drive digital innovation, and implement cutting-edge HRIS solutions across a large, complex organisation. You will play a pivotal role in enhancing operational excellence, ensuring compliance, and fostering a culture of continuous improvement. The organization provides an inclusive environment with generous benefits, flexible working opportunities, and supportive leadership that values your expertise and commitment. If you are passionate about leveraging technology to optimise HR processes and enjoy collaborating with diverse teams, this is your chance to make a lasting impact.

What you'll do:

As Head of HR Shared Services and HRIS you will be entrusted with leading a major digital transformation initiative that will redefine how human resources support is delivered throughout the university.

• Lead the comprehensive transformation and implementation of HR information systems by managing system selection, process redesign, data migration, rigorous testing phases, vendor relationships, change management initiatives, and ensuring a seamless go-live experience.
• Oversee all aspects of the HR Shared Services function including personnel administration, office management duties, HR operations oversight, and optimising service delivery for staff across the university.
• Drive continuous enhancement of HRIS platforms by introducing advanced analytics capabilities and workflow automation tools to improve efficiency and decision-making.
• Champion the automation and optimisation of key HR processes such as visa administration procedures, MPF/SPF enrolment activities, leave management systems, and employee lifecycle transactions.
• Supervise facilities management responsibilities alongside procurement coordination efforts to ensure smooth operation of physical resources supporting HR functions.
• Manage the daily operations of the HR service counter to provide dependable support for employees while maintaining high standards of customer service.
• Ensure robust governance practices for all HR systems by safeguarding data integrity and developing reporting capabilities that empower strategic decision-making.
• Partner closely with IT teams within the organization as well as external vendors to enhance HR service delivery through innovative digital solutions and intelligent automation technologies.
• Stay informed about industry best practices and emerging trends in HR technology, shared services models, and operational excellence to keep the organization at the forefront of modern human resources management.

What you bring:

The ideal candidate for Head of HR Shared Services and HRIS brings extensive experience managing complex human resources environments where digital transformation is central to success.

• A bachelor’s degree or higher in Human Resources Management, Information Technology, Business Administration or a related discipline is required for this role.
• At least 12 to 15 years of professional experience in human resources with significant exposure to HRIS management and digital transformation projects within large organisations or universities.
• Demonstrated technical fluency in enterprise-level HR information systems including expertise in workflow automation tools and advanced data analytics platforms.
• Proven ability to manage multidisciplinary teams effectively while delivering high-quality tech-enabled services that meet organisational objectives.
• Exceptional organisational skills coupled with multitasking abilities that allow you to handle complex projects involving multiple stakeholders simultaneously.
• Excellent communication skills in both English and Chinese enabling you to engage sensitively with diverse groups including senior executives across departments.
• A track record of successfully leading large-scale process or system transformation initiatives within human resources functions.
• Strategic thinking abilities paired with executive maturity allowing you to drive results through cross-functional collaboration system optimisation continuous process improvement.

What sets this company apart:

This renowned public organization offers an outstanding platform for professional growth within a supportive community dedicated to excellence in education research administration. Employees enjoy access to generous retirement benefits schemes contract-end gratuity housing allowances annual leave medical coverage—all designed to promote wellbeing security work-life balance. The organization fosters an inclusive culture where diversity is celebrated collaboration encouraged ideas valued regardless of origin background experience level.

What's next:

If you are ready to take your career in human resources leadership to new heights apply now for this transformative opportunity!

Apply today by clicking on the link provided.