HR Manager | fast growing retailer

About the Company

About the Role

Key Responsibilities

Strategic HR Business Partnering

• Partner with business leaders to develop and implement people strategies aligned with company goals.
• Provide expert HR advice on organisational design, workforce planning, employee relations, and talent management.
• Support change management initiatives associated with business growth and transformation.

Talent Acquisition & Employer Branding

• Lead recruitment activities across retail stores and head office functions.
• Develop sourcing strategies to attract high-calibre talent in a competitive market.
• Strengthen employer branding initiatives to enhance the company's market reputation.

Employee Engagement & Culture

• Drive employee engagement programmes and initiatives to foster a positive workplace culture.
• Develop and implement retention strategies to reduce turnover and improve employee satisfaction.
• Partner with management to promote diversity, inclusion, and employee wellbeing.

Performance Management & Talent Development

• Manage the performance review process and support managers in performance coaching.
• Identify talent development needs and implement effective learning and development programmes.
• Support succession planning and leadership development initiatives.

Compensation & Benefits

• Review and benchmark compensation and benefits programmes to ensure market competitiveness.
• Participate in annual salary review and bonus planning exercises.
• Monitor HR metrics and provide recommendations based on workforce analytics.

HR Operations & Compliance

• Ensure compliance with employment laws and company policies.
• Develop, review, and update HR policies and procedures.
• Manage employee relations matters and provide guidance on disciplinary and grievance cases.
• Maintain accurate HR records and oversee HR systems and processes.

Requirements

Education & Experience

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline.
• Minimum 8 years of progressive HR experience, with at least 3 years in a managerial capacity.
• Experience in retail, consumer, FMCG, or other fast-paced customer-facing industries is highly preferred.

Skills & Competencies

• Strong knowledge of employment legislation and HR best practices.
• Proven experience in recruitment, employee engagement, talent development, and performance management.
• Excellent stakeholder management and influencing skills.
• Strong business acumen with the ability to align HR initiatives with commercial objectives.
• Analytical mindset with experience using HR data and metrics.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic, and growth-oriented environment.