Account Maintenance & KYC Officer - Banking (12-Mth Contract)

A leading financial organisation seeks an Account Maintenance and KYC Officer – Banking (12-month contract) in Hong Kong to ensure compliant account management and drive operational efficiency through cross-team collaboration and system enhancements.

Key responsibilities:

• Manage customer account opening, closure, maintenance, information updates, and system settings to ensure accuracy and compliance
• Oversee account administration, including reporting, dormant/hold/release statuses, statements, charges, and customer documentation
• Support Clearing and Deposits operations while ensuring documentation complies with KYC, AML/CFT, and Companies Registry requirements
• Prepare management reports and ad hoc projects, providing data-driven insights while supporting system development, UAT, testing, and implementation
• Guide junior team members and collaborate across departments to strengthen account servicing, knowledge sharing, compliance, and operational efficiency

Candidate profile:

• 5+ years’ banking experience in customer account documentation, with 1+ year in a checker role preferred
• Diploma or equivalent required; degree preferred, with experience supporting system projects, UAT, drill testing, and implementation
• Hands-on PC skills required; proficiency in MS Excel, VBA, Excel Macro, or Alteryx is advantageous
• Working knowledge of KYC, AML/CFT, and Companies Registry practices, with strong English and Chinese communication skills
• Detail-oriented, organised, and collaborative, with the ability to manage deadlines, identify discrepancies, and share knowledge across teams

About this company:

A leading international financial services organisation provides trusted banking solutions while supporting operational excellence and long-term growth. With a collaborative and inclusive culture, it invests in employee development, knowledge sharing, and future-focused opportunities that empower people to build meaningful careers.

Keywords: Account Maintenance, KYC and AML/CFT Compliance, Customer Account Administration, Banking Operations, UAT and System Implementation

What’s next:

Take the next step in your banking career by driving compliant account operations and shaping more efficient financial services. Apply now!