Associate – ARM / RM Support / KYC - Foreign Corporate Bank

A leading foreign corporate bank seeks an Associate (ARM / RM Support / KYC) in Hong Kong to support Relationship Managers, streamline client servicing and transactions, and strengthen compliance and client outcomes.

Key responsibilities:

• Client Servicing: Act as the primary point of contact for daily client servicing and transaction-related inquiries, ensuring prompt, high-quality support
• Transaction Processing: Handle diverse customer transactions and operational requests, including deposits, loans, foreign exchange, account maintenance, and bank registration updates
• KYC & Compliance: Execute Know Your Customer (KYC) and compliance duties—such as customer due diligence (CDD), trigger event reviews, account onboarding/offboarding, alert clearance, and sanctions follow-ups—strictly adhering to internal policies and regulatory standards
• Cross-Functional Coordination: Partner closely with Relationship Managers, Operations, Treasury, Compliance, and AML teams to ensure seamless, accurate, and timely transaction processing
• Data Integrity & Team Support: Maintain strict accuracy, confidentiality, and professionalism when managing client and internal data, while assisting with the onboarding and training of new team members as needed

Candidate profile:

• Education: Bachelor’s degree in Business Administration, Finance, Banking, or a related discipline
• Experience: Minimum 3 years’ relevant experience in corporate banking, RM support, or customer service within the banking sector
• Domain Knowledge: Solid understanding of corporate banking products, transaction workflows, and client servicing practices, complemented by practical experience in KYC/CDD, account documentation, and regulatory compliance
• Language Proficiency: Fluency in written and spoken English and Chinese (Cantonese and Mandarin). Proficiency in Japanese is an advantage
• Technical Skills: Highly proficient in Microsoft Office applications (Excel, Word, PowerPoint, and Outlook)

About this company:

A leading international financial institution offers a collaborative, inclusive environment with strong professional development and a clear focus on regulatory excellence. Employees benefit from supportive leadership, continuous learning, and merit-based career growth while contributing to a future-focused, client-centric organisation.

Keywords: Corporate Banking, Relationship Manager Support, KYC/CDD & AML Compliance, Client Servicing & Transaction Processing, Corporate Banking Operations

What’s next:

Step into a pivotal banking role, elevate client service, and drive seamless, compliant outcomes. Apply now!