IT Support Engineer - Banking (Perm)
Location Hong Kong IslandFULL_TIME
Consultant Charles Hung
Date posted 12 September 20192019-09-12 2019-11-11 banking Hong Kong Island HK HKD 20000 23000 23000 YEAR Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
This is an exicting opportunity to join in a market leading corporate banking in Hong Kong. You will work in an international team, work closely with various team and use morden technologies to solve problems.
- Prepare all-rounded day to day IT administrative work such as data input, form request and follow up users request on technical issues, queries , Change request and ID management;
- Take responsibility for incident call and service request fulfillment;
- Provide problem investigation, diagnostic testing, resolution of computer equipment, hardware and software;
- Answer user inquiries regarding computer software or hardware operation to resolve problems;
- Coordinate with external IT vendors / partners/ Internal departments;
- Degree in Computer Science/ Engineering or relevant discipline with at least 2 years of relevant experience in IT operations and support team;
- Banking/ IT vendor experience is highly preferable;
- Good documentation and communication skills;
- Willing to learn, mature and able to work under pressure;
- Self-initiative, positive and hardworking;
- Good command of spoken and written English and Chinese.