Managed Service Architect - Global Telco
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Salary HKD500,000 - HKD900,000 per annum + good bonus
Location Hong Kong
FULL_TIMEConsultant Fiona Fung
JobRef 1145700/001
Date posted 23 June 2022
hong-kong tech-transformation/telecommunications 2022-06-23 2022-08-22 it Hong Kong HK HKD 500000 900000 900000 YEAR Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.pngMy reputable client is looking to expand their solution provider team, hiring for a service architect focusing on managed services design and management. If you wanted to know more, please get in touch!
About the responsibilities:
- Design complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains
- Lead the design of the Managed Service offering, interfacing with the platform delivery team
- Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
- Responsible for the service design deliverables of the solution and interfacing with the offer development, R&D, and delivery organisation and partners to ensure supportability
- Lead the validation processes by obtaining sign-off from technical, service, and costing stakeholders
- Map the client's requirements against the proposed set of service elements and architectures and lead the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices)
About the requirements:
- Detailed knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
- Proficiency in Application and Cloud/Infrastructure Managed Services
- Ability to communicate potentially improvements and value of our solutions to all levels of stakeholders; especially C-suite decision-makers
- Solution planning and deal shaping expertise, with the ability to create compelling value propositions as part of the solution design
- Experience working in an environment with global delivery and in multiple geographies and industries
- Qualifications and Certifications:
- Certification and working knowledge of ITIL, Service Management
Get in touch
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