PM, Customer IT (40k)
Salary + guaranteed bonus + db
Location Hong KongFULL_TIME
Consultant Stephanie How
Date posted 10 August 2022hong-kong tech-transformation/project-manager 2022-08-10 2022-10-09 it Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
My reputable client is looking for young, dynamic, customer facing PMs.
Reporting to Senior Manager, Customer Facing IT, you will be responsible for leading the provision of Customer IT integration services to customers in pre-sales as well as post-sales stages.
• Work with Sales Team and provide pre-sales information system (IS) support by formulating IS costing, developing IS questionnaires, leading IS related sales presentations and designing integrated solutions to meet customers’ eCommerce, networking and infrastructure requirements
• Participate in customers' RFI / RFQ
• Develop project plan and lead customer IS solution implementation by specifying EDI/API/eCommerce requirements, setting up IS infrastructure and managing go-live process
• Provide post-sales IS support by conducting ongoing evaluations and recommending improvement plans, and resolving Customer Interface issues
• Coordinate with global and regional Customer IT Integration teams on updated Customer solutions/e-Tools and continuous process improvement
• Degree holder in Information Technology or related disciplines
• At least 5 years’ customer facing IT experience, preferably in logistics/ transportation industry or multinational companies
• Concept of electronic data interchange (EDI) and Application Interface (API) technology (preferred but not required)
• Excellent communications skills and good knowledge on market trends of IT Technology
• Customer focused and good influencing skills
• Strong project management and analytical skills
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)
• Proficient PC skills in software and applications
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