Assistant GM - Tech (up to 110k pm)

A local conglomerate is looking for an Assistane General Manager to overseee IT, Cloud, DevOps opprtunities. This successful candidate would have strong stakholder/ vendor management experience; ability to lead vision and strategy across teams.

Role

• Designing, deploying, operating and managing IT infrastructure and IT service
• Lead and manage infrastructure teams to provide high quality IT service with SLA to business
• Providing and managing IT budget to achieve business operation and project goal
• Researching new technology to enhance IT service and platform to improve business operation performance

Responsibilities

• Study business challenges and provide solution to business
  • Provide infrastructure services vision, enable innovation and leverage IT trends that can create business value consistent with the company’s requirements and expectations
  • Establish channels in understanding businesses needs and challenges
  • Understand business pipelines and implication on IT resources requirement and manage accordingly
  • Proactively participate in business development activities to promote IT capabilities and values
• Manage and support IT Service
  • Provide IT directions and solutions on business requirements and operation challenges
  • Closely monitor IT KPIs and ensure high system availability
  • Provides quality service to end users in needs analysis, solution recommendation, vendor selection, implementation, training, and post-installation support
  • Determines pertinent information required by management in making effective decisions
  • Ensures that the gathering, processing, distribution and use of this information occur in a timely, accurate and cost effective manner through on-going review and education programs
  • Ensure information / reports to principals are provided on time accurately
• Project and Budget Management
  • Lead, supervise or consult on projects to minimise risk, ensure on-time, on-budget and on-scope delivery
  • Lead all infrastructure projects and technology upgrade projects
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigns individual responsibilities
  • Manages day-to-day operational aspects of a project and scope
  • Prepares for engagement reviews and quality assurance procedures
  • Minimises exposure and risk on project
  • Ensures project documents are complete, current, and stored appropriately
• Organisation and People Management
  • Oversee the performance management, mentoring, and career development of assigned IT staff
  • Reinforce team approach throughout practice in both client projects and internal initiatives
  • Responsible for the recruitment, development, motivation and retention of assigned IT staff
  • Arrange refreshment courses and super user trainings to business to upkeep business knowledge on IT systems

Requirements:

• Degree in Computer Science or similar discipline
• Certified in any of the following IT professional qualification is preferred
  • -Project Management (e.g. PMP, PRINCE2)
  • -Information security management (e.g. CISSP)
  • -IT governance / audit (e.g. CISA, CISM)
  • -IT service management (e.g. ITIL)
  • -System / Database Administration (e.g. OCA, OCP, MSSQL, MCSA, MCSE)
• 15 years in IT with at least 6 in a managerial position
• 5 years working experience of designing and developing IT infrastructure in accordance with the business strategies in MNC
• 5 years of IT team/department budget management
• 3 years working experience of managing +10M HKD projects
• 3 years working experience to communicate IT challenges & opportunities effectively to all level, up to CEO, CIO, COO
• Strong background on coordinating and leading Business Continuity Plan and DR projects and conduct annual review for enhancement
• Strong background on vendor and service contract management and monitoring, including cost & benefit analysis, contract review and performance review
• Knowledge in any of the below is preferred
  • Oracle DB, MS SQL, MySQL, MangoDB
  • AIX, Linux, VMware, VDI, MDM
  • Microsoft family: Window Server platform, AD, exchange, SharePoint, Office365
  • Cisco switch, H3C switch, Fortinet FG, Palo Alto NGFW, Citrix Netscaler, F5 BigIP, IronPort, Bluecoat
  • Cisco CM, UC, Jabber, MS Sky for Biz, Avaya IPT
  • Network protocols and service: BGP, OSPF, MPLS, IPLC, IPSec
  • Security and monitor platform: APT, SIEM, SandBoxing, NPMD, APM