Assistant IT Manager (~45K)

🚀 Assistant IT Manager 🌍 Join a dynamic IT team to drive innovation, manage impactful projects, and optimize technology solutions that align with business goals. 💼Minimum of 5-8 years of relevant experience 💼Hands-on experience in implementing and managing Yardi/MRI/SAP/Microsoft Dynamics is a plus If you’re passionate about IT and digital transformation, apply now!

Key Responsibilities:

1. IT Operations & Support

• Manage and support the company's IT infrastructure, systems, and applications.
• Provide first- and second-level technical support to end-users, troubleshooting hardware, software, and network issues.
• Monitor system performance, conduct regular maintenance, and ensure the reliability and availability of IT services.

2. Project Management & Implementation

• Assist in planning, executing, and delivering IT projects, including software deployments, system upgrades, and tech roll-outs.
• Define project scope, timelines, resources, and budgets, ensuring objectives are met.
• Coordinate project tasks across team members, internal stakeholders, and external vendors.

3. System & Vendor Management

• Administer and configure key business systems such as ERP, CRM, and collaboration platforms.
• Manage relationships with IT vendors, software providers, and service partners.
• Evaluate new technologies and solutions to address evolving business needs.

4. Process Improvement & Documentation

• Identify opportunities to optimize and automate IT and business processes.
• Develop and maintain IT policies, Standard Operating Procedures (SOPs), and user guides.
• Contribute to training material creation and conduct user training sessions.

5. Cross-Functional Collaboration

• Partner with various departments to understand their technology needs and challenges.
• Act as a bridge between business users and IT teams/vendors to ensure effective solution delivery.
• Prepare reports and presentations on IT system status, project updates, and performance metrics for management.

Qualifications & Experience:

• Education: Bachelor’s degree in Information Technology, Business Management, Engineering, or a related field. A Master’s degree is a plus.
• Experience:
  • 5–8 years of relevant experience, with at least 1 year in a managerial capacity.
  • Proven experience in IT project management (Agile/Waterfall) and digital solutions.
  • Industry experience in real estate, property management, or facility management is highly preferred.
  • Hands-on experience with property-related software (e.g., Yardi, MRI, SAP, or Microsoft Dynamics) is a strong advantage.
  • PMP certification is a plus.

Skills & Competencies:

• Technical Expertise: Proficiency in managing IT systems such as Microsoft M365, and familiarity with data analysis tools like Power BI.
• Logical Thinker: Ability to translate business challenges into innovative digital solutions.
• Communication Skills: Fluent in English and Cantonese; Mandarin proficiency is an advantage.
• Collaboration: Strong ability to manage projects independently, influence stakeholders across regions, and work effectively in a multi-cultural environment.
• Vendor & Budget Management: Experience in managing RFPs, vendor performance, and IT budgets.

Personal Attributes:

• Proactive, innovative, and results-driven.
• Thrives in a fast-paced, multi-regional environment.
• A team player with strong interpersonal skills.

Why Join Us?

• Opportunity to work on cutting-edge digital transformation projects.
• Exposure to a dynamic, fast-paced, and multi-regional environment.
• Collaborate with a diverse team and influence technology solutions that drive business impact.

How to Apply:

If you’re passionate about IT, possess strong project management expertise, and aspire to make a meaningful impact in the real estate and property management industry, we’d love to hear from you!