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M365 Specialist

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This role offers the opportunity to utilise your expert level experience and knowledge of Office 365 architecture within a Modern Workplace environment. You will be responsible for implementing and contributing to M365 strategies, standards, policies and planning to enable the best user experience and customer satisfaction.

Responsibilities:

  • Architect and design the continuous evolvement of the standard operating environment of desktop and laptop PCs
  • Solve problems quickly, establish process automation, modify systems to meet new security requirements
  • Work closely with users and business units to plan and implement M365 technology solutions
  • Manage vendors and services providers for solution planning, project deliverables and technical support activities
  • Script using tools such as PowerShell to make general administrative changes of environments more efficient and automated where possible
  • Evaluate and recommend technology required to support workplace productivity
  • Manage documentation of all systems, applications and security changes, upgrades and new implementations related to M365

Requirements:

  • Strong previous work experience on Windows Desktop, Windows Server, Mobile Device Management, Office 365, Azure Active Directory
  • Good knowledge of enterprise Ethernet, VLANs, QOS, routing, switching and IP addressing
  • Experience with Unified Messaging (UM) or voicemail platforms
  • MCSE, Information Technology Infrastructure Library (ITIL), ITSM, COBIT certification or similar qualifications
  • Good problem solving skills with systematic work approach
  • Familiarity with managing external vendors, IT support operations

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Infrastructure

Industry: IT

Salary: HKD40,000 - HKD50,000 per month

Workplace Type: On-site

Experience Level: Associate

Location: Central and Western District

Job Reference: 8P5I16-D0FC1272

Date posted: 24 January 2025

Consultant: Brian Tang

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