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NOC Engineer

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This role offers an exciting opportunity to monitor and maintain the network infrastructure, ensuring smooth operations around the clock.

Responsibilities:

  • Monitor the network infrastructure and troubleshoot network issues
  • Implement solutions to resolve or mitigate network issues
  • Provide first-tier technical support for network-related issues
  • Collaborate with second-tier technical support for issue escalation
  • Engage and develop positive relationships with customers and partners
  • Document updates on network configurations, inventory changes, and procedures
  • Respond promptly to network-related emergencies

Requirements:

  • Higher diploma in Computer Science, Information Technology, or a related field
  • CCNP/HCIP or equivalent qualification
  • Strong knowledge of network protocols, routing, and switching
  • Hands-on experience with network monitoring and diagnostic tools
  • Familiarity with network hardware such as routers, switches, and firewalls
  • Excellent problem-solving and analytical skills

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Infrastructure

Industry: IT

Salary: HKD30,000 - HKD40,000 per month

Workplace Type: Hybrid

Experience Level: Associate

Location: Central and Western District

Job Reference: FAK3KW-2365675C

Date posted: 15 September 2024

Consultant: Brian Tang

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