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IT Specialist - MNC (30-35k/month)

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This role offers the opportunity to work on exciting IT projects, collaborate with a dedicated Infrastructure team, and provide crucial end-user training and support. The successful candidate will have the chance to develop and maintain intuitive dashboards and reports, effectively communicating key business metrics. This role is perfect for someone who thrives in a supportive, cooperative environment and has a passion for IT systems.

Responsibilities:

  • Microsoft O365 administration
  • Communicate effectively with vendors
  • Provide end-user training and support to maximise the adoption and effective use of the systems
  • Provide first-level support of applications and systems to users, troubleshoot issues, and escalate complex problems to the appropriate teams
  • Develop and maintain intuitive dashboards and reports, effectively communicating key business metrics
  • Gather user comments and feedback
  • Collaborate with Infrastructure team in projects and daily operations
  • Provide day-to-day support on related operation systems/applications

Requirements:

  • Diploma or above in Information Systems, Computer Science, Software Engineering or related discipline
  • Over 5 years of work experience in IT
  • Familiarity with Microsoft O365 administration, Azure AD, Sharepoint, Power automate, Power Apps, Power BI, MS Exchange, Active Directory, VMware, SAN is an advantage
  • Relevant professional qualifications are advantageous
  • Good communication and interpersonal skills
  • Good command of written and spoken English, Cantonese and Putonghua

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Infrastructure

Industry: IT

Salary: HKD30,000 - HKD35,000 per month

Workplace Type: Hybrid

Experience Level: Entry Level

Location: Hong Kong

Job Reference: YNP102-66CAC91B

Date posted: 20 June 2024

Consultant: Brian Tang

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