Digital Product Manager (Payments / FX / Wealth)

Lead digital product strategy for Payments, FX and Wealth solutions, driving customer-centric innovation, roadmap execution, and digital transformation within a leading bank.

Job Duties

• Drive the end-to-end digital product strategy, roadmap, and customer journey for Payments, FX, and Wealth Management solutions across digital channels.
• Identify customer needs, market opportunities, and business priorities to deliver innovative, customer-centric digital products and features.
• Partner with design, technology, operations, compliance, and business teams to deliver seamless and scalable digital experiences.
• Define product vision, requirements, success metrics, and prioritization frameworks to maximize customer value and commercial outcomes.
• Lead product development initiatives from concept, business case preparation, and requirement gathering through implementation, launch, and performance optimization.
• Utilize customer insights, user research, usability testing, and data analytics to enhance digital journeys and drive informed product decisions.
• Monitor market trends, competitor offerings, and emerging technologies to strengthen digital capabilities and maintain market competitiveness.
• Ensure all product initiatives comply with internal governance, risk controls, regulatory requirements, and banking standards.
• Drive process improvements, automation opportunities, and digital adoption initiatives to improve efficiency, reduce operational friction, and enhance customer experience.
• Collaborate within Agile delivery teams to drive timely execution and continuous product enhancement.

Requirements

• Bachelor's degree in Business, Finance, Technology, or a related discipline.
• Minimum 5 years of digital product management experience within banking, financial services, or fintech environments.
• Solid knowledge of Payments, Foreign Exchange (FX), Wealth Management, Transaction Banking, or related digital banking products.
• Proven experience managing product roadmaps, feature prioritization, and digital transformation initiatives.
• Strong customer-centric mindset with the ability to leverage customer insights and data to drive product decisions.
• Familiarity with Agile methodologies, including Scrum and Kanban, with hands-on experience using tools such as Jira and Confluence.
• Strong analytical, commercial, and problem-solving capabilities with a data-driven approach to decision-making.
• Excellent stakeholder management skills with the ability to influence and collaborate across business and technology teams.
• Able to work effectively in a fast-paced environment, balancing multiple priorities while maintaining delivery focus.
• Strong communication and presentation skills in both English and Chinese.
• Self-motivated, proactive, and results-oriented team player with a strong sense of ownership.