Assistant IT Business Analyst - Ecom / Digital ~25K

This role involves communicating with stakeholders, analyzing business requirements, developing process flows, and working with vendor & tech team.

Job Duties:

• Oversee and coordinate with the regional team and business users throughout the entire duration of the project, managing project planning, timelines, contract reviews, procurement, budget tracking, resource allocation, implementation, post-implementation support, risk mitigation, and governance.
• Facilitate regular communication with regional business stakeholders to comprehend their needs and opportunities, and keep them informed about project status, issues, risks, and threats.
• Collect and analyze both functional and non-functional business requirements, preparing detailed functional specifications as per the requirements.
• Create and maintain process flows, use cases, screen mockups, and other artifacts necessary to effectively communicate business needs and processes.
• Collaborate closely with external vendors and offshore technical teams to conduct gap analysis between system documents and business requirements.
• Coordinate with regional teams and technical counterparts to resolve technical specifications and issues.

Requirements:

• Hold a Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Have at least 1 years of experience in IT Business Analysis or Project/Product Management.
• Possess a solid understanding e-Commerce/CRM/ digital system integration.
• Be knowledgeable in system integration.
• Experience in regional project management would be beneficial.
• Fluent in Cantonese, English, and Mandarin.
• Possess strong interpersonal skills and the ability to communicate effectively with staff at all levels