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IT Project Manager - CRM data migration project

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Our local client is seeking an experienced CRM Transformation Project Manager to lead their organization-wide CRM transformation initiatives. As a key member of our IT leadership team, you will oversee complex CRM implementation projects, drive digital transformation strategies, and manage cross-functional teams to deliver business-critical solutions.

Key Responsibilities:

  • Lead enterprise-level CRM data migration projects from initiation to closure, ensuring timely delivery and meeting business objectives
  • Manage cross-functional teams of 8 members, including technical leads, developers, and business analysts
  • Drive data migration strategies and execute complex data transfers between legacy and new CRM systems
  • Implement and maintain project governance frameworks, ensuring compliance with organizational standards
  • Coordinate with stakeholders across departments to gather requirements and validate solutions
  • Develop and execute comprehensive project plans, resource allocation strategies, and risk mitigation approaches
  • Ensure high-quality deliverables through robust QA/QC processes and thorough testing protocols
  • Provide regular progress reports and status updates to executive stakeholders
  • Maintain detailed project documentation and lessons learned repositories

Requirements:

  • Bachelor's degree in Computer Science, Information Technology or related field
  • Minimum 10 years of experience in IT project management, with focus on CRM implementations
  • Professional certification is a plus: PMP or Scrum Master certification
  • Proven track record of successfully delivering large-scale CRM transformation projects
  • Strong understanding of CRM architecture and implementation methodologies
  • Experience with data migration projects and data integrity assurance

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Digital Transformation, Project, Product & Change management

Industry: Engineering

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Central and Western District

Job Reference: XX54DI-C786A6A7

Date posted: 10 April 2025

Consultant: Susie Xu