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Business Analyst - Insurance Product / Operation

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A market-leading financial service client is looking for a experienced Business Analyst to join their strategic transformation team to review and enhance insurance operations.

Responsibilities

  • Work with business on gathering and re-finding requirements, review and analyse their needs and priorities, turn it in to user stories
  • Support the development, implementation and maintenance for insurance operations product / insurance policy servicing operations
  • Identify the rooms of improvement on existing process/system and propose the enhancement required to uplift the buy journey experience and efficiency
  • Collaborate with end users to ensure developed systems can fulfil user requirements.
  • Coordinate and support the testing including prepare test plan, test case and conduct the testing.
  • Prepare the training material and conduct user training for system implementation.

Requirements

  • Degree holder in related discipline
  • 3-8 years years Business Analyst experience in insurance / financial service
  • Familiar with Life&health insurance business such as - claims/agency/channel/new business/distribution
  • Familiar with Agile & waterfall environment
  • Good interpersonal, communication and presentation skills
  • Short notice is highly preferred

About the job

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Digital Transformation, Project, Product & Change management

Industry: IT

Salary: bonus, medical, WFH

Workplace Type: Hybrid

Experience Level: Associate

Location: Central and Western District

Job Reference: VY5DY1-29F7DF7C

Date posted: 10 March 2025

Consultant: Crystal He

Phone number: +852 2103 5315

crystal.he@robertwalters.com.hk

Crystal He

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