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Digital Business Analyst – Insurance

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A market leading financial service client is looking for 3+ years Business Analyst to join their digital transformation team.

Key Responsibilities

  • Collaborate with cross-functional teams across different business units to gather requirements and understand business needs
  • Analyze existing customer journeys and experiences, identifying areas for improvement
  • Propose and develop digital solutions to enhance customer engagement and operational efficiency
  • Conduct thorough analysis of business processes and identify opportunities for digital transformation
  • Create comprehensive reports and presentations to communicate findings and recommendations to stakeholders
  • Work closely with IT teams to translate business requirements into actionable technology projects
  • Develop and maintain stakeholder management plans to ensure effective communication throughout the transformation process

Requirements

  • Bachelor's degree in Business Analysis, Information Technology, or related field
  • Minimum 3 years of experience in digital project roles, preferably in the insurance industry
  • Strong analytical and problem-solving skills with ability to interpret complex data
  • Experience with customer journey mapping and transformation will be a plus
  • Proficiency in English and Cantonese (written and spoken)
  • Experience with agile methodologies and digital transformation frameworks

About the job

Contract Type: TEMPORARY

Specialism: Tech & Transformation

Focus: Digital Transformation, Project, Product & Change management

Industry: Financial Services

Salary: bonus , medical

Workplace Type: Hybrid

Experience Level: Associate

Language: English - Professional Working

Second Language: Chinese - Professional working

Location: Central and Western District

Job Reference: L8MGMG-68137FB8

Date posted: 24 September 2024

Consultant: Pinki Chan

Phone number: +852 2103 5397

pinki.chan@robertwalters.com.hk

Pinki Chan

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