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Senior Business Analyst - Insurance (6-mth)

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Our client is seeking a Senior Business Analyst to join their dynamic team in Hong Kong. This role offers an exciting opportunity to support all affairs of the system being used in the contact centre and counter, ensuring the highest level of productivity, operations efficiencies, quality and customer satisfaction. The successful candidate will have a proven track record of delivering impactful digital product features by working with multiple teams.

Senior Business Analyst

Salary: Competitive and based on experience

Location: Hong Kong

  • Exciting opportunity to work in a dynamic team in Hong Kong
  • Role involves supporting all affairs of the system being used in the contact centre and counter
  • Ideal candidate will have experience with Agile Delivery methodologies and delivering impactful digital product features

What you'll do:

As a Senior Business Analyst, your role will be pivotal in supporting all affairs of the system being used in the contact centre and counter. You will plan and lead meetings with IT & Business units, analyse current situations, collaborate with users to create valuable artifacts, and work closely with the technical team to translate business requirements into solutions. Your ability to coordinate UAT will be crucial in ensuring that developed systems meet user requirements. Additionally, you will manage program budgets, ensuring accuracy and transparency on project financials.

  • Plan and lead meetings/workshops with IT & Business units to outline business visions and gather functional requirements
  • Analyse the as-is situation and collaborate with users to create artifacts (epics, stories, etc.) to maximise value
  • Work with the technical team to translate business requirements into technical solution
  • Collaborate with end users to ensure developed systems can fulfil user requirements
  • Coordinate and support User Acceptance Testing (UAT)
  • Manage and deliver programs according to assigned budgets and spend
  • Ensure accuracy and transparency on project and overall program financials
  • Manage planning for future project and program spend

What you bring:

The ideal candidate for this Senior Business Analyst role will bring a wealth of experience in delivering impactful digital product features by working collaboratively with various teams. Your knowledge of Agile Delivery methodologies will be invaluable in this role. You'll also possess strong analytic, problem-solving, planning and implementation skills. Your ability to prioritise tasks effectively, remain resilient in ambiguous situations and approach challenges from both technical and business perspectives will set you apart. A minimum of 5 years relevant working experience is required for this role.

  • Proven track record of delivering impactful digital product features by working with multiple teams e.g. UI/UX, QA, Developers etc.
  • Well versed with Agile Delivery methodologies
  • Strong analytic, problem solving, planning & implementation skills
  • Ability to prioritise tasks effectively
  • Resilience and flexibility in ambiguous situations
  • Ability to approach challenges from both technical and business perspectives
  • Minimum 5 years relevant working experience
  • University graduate in any discipline

What sets this company apart:

Our client is a leading organisation with a strong presence in Hong Kong. They are known for their commitment to innovation and excellence, offering employees the opportunity to work on exciting projects that make a real impact. Their inclusive culture encourages collaboration and continuous learning, providing an environment where you can grow your career while making a meaningful contribution.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Contract Type: TEMPORARY

Specialism: Tech & Transformation

Focus: Digital Transformation, Project, Product & Change management

Industry: IT

Salary: HKD45,000 - HKD50,000 per month

Workplace Type: On-site

Experience Level: Mid Management

Location: Central and Western District

Job Reference: LL03NY-F87045D0

Date posted: 10 July 2024

Consultant: Rachel Chang

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