Participate in the implementation, rollout and ongoing support of D365 ERP, work with business units and IT BA team on business processes and system analysis, active participation in the implementation and rollout to HK, Mainland China & Overseas including but not limited to business requirements analysis, system analysis, system configurations and customisations, data management, vendor management, on-going support management, reporting, etc.

Job Duties

• Manage and develop D365 ERP platform, provide enhancement, support and maintenance of D365 ERP.
• Develop trusted working relationships with ERP Tower Lead, business stakeholders and key users, internal IT resources and external vendors.
• Partner with key Business Users from Finance & Procurement and other business departments as needed in documenting and analysing as-is processes and business rules and designing future to-be processes.
• Ensure business requirements are fully understood, documented, analysed and validated by all parties.
• During implementation, provide support to stakeholders in helping them mediate and resolve issues/conflicts, obtain consensus on any changes in system scope & requirements and seek approval of change requests.
• Participate in enterprise integration projects, ensure system integrates seamlessly with existing IT systems and applications.
• Facilitate the development and review of the functional specs and technical specs to ensure it covers all requirements and meets the success criteria before signing off by reviewers.
• Ensure traceability tracking of all requirements across all related deliverables and work products across project lifecycle including functional specs, technical specs, test scripts, training materials, UAT and go live signoffs.
• Perform test planning and execution of test activities (including but not limited to SIT, UAT, data migration test, performance test, etc.)
• Provide coordination on requirements collection, user acceptance testing (UAT), application rollout, day-to-day applications operation & support, system maintenance and system enhancements.
• Develop or review of project plans, test plans, design specifications and other project documentations.
• Assist users to achieve their business strategies and objectives through IT solutions.
• Office base in Hong Kong and visit China & Overseas offices when necessary.

Requirements

• Bachelor’s degree or above in Computer Science / Information Technology, or equivalent discipline.
• Knowledge of business analysis best practices, and application and system integration methodologies.
• 5 years of experience in ERP implementation projects, preferably with rollouts in multiple geographic locations.
• Ability to introduce new ways of working, influence behaviours, achieve sustainable change adoption to a diverse range of end users.
• Strong interpersonal skills, ability to liaise with all levels of resources between internal and external teams.