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Jobs

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Trading Support / Trading Support Lead

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As a Technical Support for Trading Floors, you will provide technical support for trading floors, with expertise in performance monitoring, backup/recovery processes, and security administration for networks, systems and databases.

Key Responsibilities:

  • Provide deskside support for Treasury & Markets trading floor desks.
  • Monitor performance, ensure backup and recovery, and conduct security administration for network, systems, and databases
  • Maintain and troubleshoot trading software
  • Lead and train junior staff to ensure system availability, performance, and security.
  • Act as a central coordinator between users and the IT department.
  • Implement hardware/software changes and resolve technical issues.
  • Support trading room operations and perform regular desktop/network/system management tasks.
  • Assist in migration control, software management, and technical evaluation projects.
  • Provide technical support to the application development team

Requirements:

  • 3~7 years of technical support experience in banking sector
  • Strong communication skills and the ability to coordinate effectively between IT teams and users.
  • Solid experience in performance monitoring, fault detection, backup/recovery, and security administration.
  • Skillful in maintaining and troubleshooting trading software
  • Expertise in maintaining and troubleshooting complex trading software applications
  • Leadership abilities and mentoring junior staff members

About the job

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: DevOps, SRE Engineer & Application support

Industry: IT

Salary: medical, bonus, AL

Workplace Type: On-site

Experience Level: Associate

Language: English - Professional Working

Second Language: Chinese - Professional working

Location: Central and Western District

Job Reference: EK6ULR-8F82F66C

Date posted: 14 January 2025

Consultant: Crystal He

Phone number: +852 2103 5315

crystal.he@robertwalters.com.hk

Crystal He

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