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Trading support / Trading support lead - banking

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As a Technical Support for Trading Floors, you will provide technical support for trading floors, with expertise in performance monitoring, backup/recovery processes, and security administration for networks, systems, and databases.

Key Responsibilities

  • Provide comprehensive technical support for trading floors in banking
  • Oversee performance monitoring, backup and recovery, and security administration for networks, systems, and databases
  • Maintain and troubleshoot critical trading software applications like Bloomberg, Reuters, and Murex
  • Coordinate effectively between users and IT departments while demonstrating strong leadership skills
  • Perform routine desktop/network/system/database management functions including resource monitoring, performance optimization, fault detection, backup/recovery operations, and security administration
  • Lead and mentor junior staff members to ensure optimal availability, performance, and security of trading systems (for support Lead)

Requirements:

  • 3-7 years of technical support experience in banking
  • Strong communication and interpersonal skills
  • Proficiency in performance monitoring, backup/recovery, and security administration
  • Expertise in maintaining and troubleshooting complex trading software applications
  • Leadership abilities and mentoring junior staff members
  • Excellent coordination and liaison skills between users and IT teams

About the job

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: DevOps, SRE Engineer & Application support

Industry: Banking

Salary: medical, bonus, WFH

Workplace Type: Hybrid

Experience Level: Associate

Location: Central and Western District

Job Reference: IQBFN3-12D65EC2

Date posted: 02 October 2024

Consultant: Susie Xu

Phone number: +852 2103 5312

susie.xu@robertwalters.com.hk

Susie Xu

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