IT Administrative Assistant

You will interact regularly with HR, Finance, Procurement teams as well as external vendors—making your interpersonal skills invaluable for building strong working relationships. In addition to handling billing administration for mobile devices and assisting with budget tracking, you will play a key role in facilitating communication between the IT department and other business units.

IT ADMINISTRATIVE ASSISTANT

Salary: Competitive and based on experience
Location: Hong Kong

Keywords: IT administration, user onboarding, inventory management, procurement support, billing administration, cross-departmental collaboration, asset management systems, office-based role, technology services

An exciting opportunity has arisen for an IT Administrative Assistant to join a highly respected technology team in Hong Kong, supporting the seamless operation of essential IT functions. This pivotal position is perfect for someone who thrives on organisation, enjoys working collaboratively across departments, and is passionate about ensuring smooth day-to-day operations within a dynamic office environment. You will play a key part in user onboarding, inventory management, procurement, billing administration, and act as a vital link between IT and other business units. The role offers exposure to a broad range of stakeholders and provides the chance to develop your skills in both administrative and technical areas. With flexible working opportunities during peak periods and the chance to work alongside knowledgeable professionals, this is an ideal step for those looking to grow their career in IT support or administration.

* Play a central role in supporting the IT Service Desk Manager and wider technology team by managing critical administrative and logistical tasks that keep operations running smoothly.
* Gain valuable experience coordinating with HR, Finance, Procurement, and external vendors while developing your organisational and communication skills in a supportive environment.
* Enjoy flexible working opportunities during busy project periods and benefit from ongoing training opportunities designed to help you expand your knowledge of IT operations and asset management.

What you'll do:

As an IT Administrative Assistant based in Hong Kong, you will be at the heart of daily technology operations—ensuring that every process from user onboarding to inventory management runs seamlessly. Your attention to detail will be crucial as you maintain accurate records of assets using advanced management systems while also supporting procurement activities for both hardware and software needs. You will interact regularly with HR, Finance, Procurement teams as well as external vendors—making your interpersonal skills invaluable for building strong working relationships. In addition to handling billing administration for mobile devices and assisting with budget tracking, you will play a key role in facilitating communication between the IT department and other business units. Your proactive approach will help streamline workflows across multiple teams while providing essential administrative support that enables the entire technology function to operate efficiently.

* Coordinate efficient onboarding and offboarding processes for employees by preparing, distributing, and recovering IT equipment in close collaboration with HR and departmental teams.
* Maintain comprehensive records of all IT assets including hardware, software licences, and accessories using asset management systems to ensure accuracy and compliance.
* Conduct regular audits of inventory to identify discrepancies, maintain up-to-date records, and support compliance with organisational standards.
* Assist department executives and staff in selecting appropriate IT equipment, accessories, and software while managing the full procurement lifecycle from request through delivery.
* Track all IT-related purchase requests to guarantee timely ordering, approval, delivery, and optimal service quality from vendors.
* Communicate effectively with vendors and suppliers to negotiate pricing, coordinate delivery schedules, and ensure high-quality service provision.
* Review, reconcile, and manage monthly mobile phone bills to ensure accuracy in billing administration and timely payment processing.
* Support budgeting activities by assisting with expense tracking and cost optimisation efforts related to IT expenditures under the guidance of the IT Service Desk Manager.
* Act as a liaison between the IT team and other departments to foster effective cross-departmental collaboration and clear communication channels.
* Provide general administrative support to the technology team as required, contributing positively to overall team efficiency.

What you bring:

To excel as an IT Administrative Assistant in this vibrant technology environment, your proven experience in administrative support or IT operations will be invaluable. Your background may include working within insurance or financial services sectors where attention to detail is paramount. You bring not only technical proficiency but also outstanding communication skills that allow you to build rapport across diverse stakeholder groups—from end users through to senior managers. Your ability to juggle multiple priorities without losing sight of deadlines demonstrates your dependability while your willingness to learn new systems shows adaptability. By combining these strengths with a collaborative spirit and commitment to delivering excellent service every day, you will make a meaningful contribution both within the technology team and across the wider organisation.

* A diploma or bachelor's degree in Information Technology, Business Administration or a related discipline provides a solid foundation for success in this role.
* One to three years of experience in administrative roles or IT support—ideally within insurance or financial services—will enable you to hit the ground running.
* Familiarity with asset management systems as well as procurement procedures is highly advantageous for managing inventory accurately.
* Excellent organisational abilities allow you to prioritise workloads effectively even when faced with competing demands or tight deadlines.
* Strong interpersonal skills are essential for collaborating closely with colleagues across HR, Finance, Procurement teams as well as external vendors.
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) ensures you can handle documentation efficiently while adapting quickly to new software tools.
* Basic technical knowledge of IT hardware and software management supports your ability to assist users confidently during onboarding or troubleshooting processes.
* A detail-oriented mindset helps you spot discrepancies during audits or billing reviews while maintaining high standards of accuracy.
* A proactive attitude combined with solution-focused thinking enables you to anticipate challenges before they arise and respond constructively within a team setting.

What sets this company apart:

This organisation stands out for its commitment to fostering an inclusive workplace where teamwork is valued above all else. Employees benefit from flexible working opportunities during peak periods—a testament to their understanding of work-life balance needs. The company invests heavily in training opportunities so that every member of staff can continue developing their professional skills over time. With access to knowledgeable colleagues who are always willing to share insights or offer guidance on complex issues, you will find yourself supported at every stage of your career journey here. The culture encourages open communication between departments which not only enhances operational efficiency but also creates a sense of community among staff members. If you are seeking an environment where your contributions are recognised—and where personal growth goes hand-in-hand with organisational success—this is the place for you.

What's next:

If you are ready to take on a rewarding challenge supporting one of Hong Kong’s leading technology teams as an IT Administrative Assistant, we encourage you to apply now!

Apply today by clicking on the link provided—your next career move could be just one step away.