Customer Servicer Executive - Call Centre / Back Office (MNC)
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FULL_TIME
Salary Negotiable
Location Hong Kong
FULL_TIMEConsultant Jenny Chan
JobRef 1279790/001
Date posted 16 September 2023
hong-kong secretarial-business-support/reception-switchboard 2023-09-16 2023-11-15 call-centre-and-customer-service Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueOne of a well-known distribution companies is hiring Customer Service Officer, if you are a candidate with order processing and call centre experience, and would like to join in a MNC company, then this is an excellent role for you!
Job Descriptions:
- Handle customer's enquiries and complaints within professional manner
- Maintain effective communications with internal teams to ensure business operations
- Assist in order processing to ensure smooth operations
- Maintain database is accurate and updated
- Assist in ad hoc duties as assigned
Job Requirements:
- Higher Diploma in any related discipline
- Minimum 1 years relevant experience in customer service, highly preferred in call centre
- Strong organisational and time management skill, and attention to details
- Strong problem solving and customer-centric sense
- Excellent communication skill in both spoken and written English and Chinese
Job Offers:
- Medical insurance
- Dental insurance
- Performance bonus
- Young and energetic team
- MNC exposure
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